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OpenAI must defend ChatGPT fabrications after failing to defeat libel suit

One false move —

ChatGPT users may soon learn whether false outputs will be allowed to ruin lives.

OpenAI must defend ChatGPT fabrications after failing to defeat libel suit

OpenAI may finally have to answer for ChatGPT’s “hallucinations” in court after a Georgia judge recently ruled against the tech company’s motion to dismiss a radio host’s defamation suit.

OpenAI had argued that ChatGPT’s output cannot be considered libel, partly because the chatbot output cannot be considered a “publication,” which is a key element of a defamation claim. In its motion to dismiss, OpenAI also argued that Georgia radio host Mark Walters could not prove that the company acted with actual malice or that anyone believed the allegedly libelous statements were true or that he was harmed by the alleged publication.

It’s too early to say whether Judge Tracie Cason found OpenAI’s arguments persuasive. In her order denying OpenAI’s motion to dismiss, which MediaPost shared here, Cason did not specify how she arrived at her decision, saying only that she had “carefully” considered arguments and applicable laws.

There may be some clues as to how Cason reached her decision in a court filing from John Monroe, attorney for Walters, when opposing the motion to dismiss last year.

Monroe had argued that OpenAI improperly moved to dismiss the lawsuit by arguing facts that have yet to be proven in court. If OpenAI intended the court to rule on those arguments, Monroe suggested that a motion for summary judgment would have been the proper step at this stage in the proceedings, not a motion to dismiss.

Had OpenAI gone that route, though, Walters would have had an opportunity to present additional evidence. To survive a motion to dismiss, all Walters had to do was show that his complaint was reasonably supported by facts, Monroe argued.

Failing to convince the court that Walters had no case, OpenAI’s legal theories regarding its liability for ChatGPT’s “hallucinations” will now likely face their first test in court.

“We are pleased the court denied the motion to dismiss so that the parties will have an opportunity to explore, and obtain a decision on, the merits of the case,” Monroe told Ars.

What’s the libel case against OpenAI?

Walters sued OpenAI after a journalist, Fred Riehl, warned him that in response to a query, ChatGPT had fabricated an entire lawsuit. Generating an entire complaint with an erroneous case number, ChatGPT falsely claimed that Walters had been accused of defrauding and embezzling funds from the Second Amendment Foundation.

Walters is the host of Armed America Radio and has a reputation as the “Loudest Voice in America Fighting For Gun Rights.” He claimed that OpenAI “recklessly” disregarded whether ChatGPT’s outputs were false, alleging that OpenAI knew that “ChatGPT’s hallucinations were pervasive and severe” and did not work to prevent allegedly libelous outputs. As Walters saw it, the false statements were serious enough to be potentially career-damaging, “tending to injure Walter’s reputation and exposing him to public hatred, contempt, or ridicule.”

Monroe argued that Walters had “adequately stated a claim” of libel, per se, as a private citizen, “for which relief may be granted under Georgia law” where “malice is inferred” in “all actions for defamation” but “may be rebutted” by OpenAI.

Pushing back, OpenAI argued that Walters was a public figure who must prove that OpenAI acted with “actual malice” when allowing ChatGPT to produce allegedly harmful outputs. But Monroe told the court that OpenAI “has not shown sufficient facts to establish that Walters is a general public figure.”

Whether or not Walters is a public figure could be another key question leading Cason to rule against OpenAI’s motion to dismiss.

Perhaps also frustrating the court, OpenAI introduced “a large amount of material” in its motion to dismiss that fell outside the scope of the complaint, Monroe argued. That included pointing to a disclaimer in ChatGPT’s terms of use that warns users that ChatGPT’s responses may not be accurate and should be verified before publishing. According to OpenAI, this disclaimer makes Riehl the “owner” of any libelous ChatGPT responses to his queries.

“A disclaimer does not make an otherwise libelous statement non-libelous,” Monroe argued. And even if the disclaimer made Riehl liable for publishing the ChatGPT output—an argument that may give some ChatGPT users pause before querying—”that responsibility does not have the effect of negating the responsibility of the original publisher of the material,” Monroe argued.

Additionally, OpenAI referenced a conversation between Walters and OpenAI, even though Monroe said that the complaint “does not allege that Walters ever had a chat” with OpenAI. And OpenAI also somewhat oddly argued that ChatGPT outputs could be considered “intra-corporate communications” rather than publications, suggesting that ChatGPT users could be considered private contractors when querying the chatbot.

With the lawsuit moving forward, curious chatbot users everywhere may finally get the answer to a question that has been unclear since ChatGPT quickly became the fastest-growing consumer application of all time after its launch in November 2022: Will ChatGPT’s hallucinations be allowed to ruin lives?

In the meantime, the FTC is seemingly still investigating potential harms caused by ChatGPT’s “false, misleading, or disparaging” generations.

An FTC spokesperson previously told Ars that the FTC does not generally comment on nonpublic investigations.

OpenAI did not immediately respond to Ars’ request to comment.

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This ‘Skyrim VR’ Mod Shows How AI Can Take VR Immersion to the Next Level

ChatGPT isn’t perfect, but the popular AI chatbot’s access to large language models (LLM) means it can do a lot of things you might not expect, like give all of Tamriel’s NPC inhabitants the ability to hold natural conversations and answer questions about the iconic fantasy world. Uncanny, yes. But it’s a prescient look at how games might one day use AI to reach new heights in immersion.

YouTuber ‘Art from the Machine’ released a video showing off how they modded the much beloved VR version of The Elder Scrolls V: Skyrim.

The mod, which isn’t available yet, ostensibly lets you hold conversations with NPCs via ChatGPT and xVASynth, an AI tool for generating voice acting lines using voices from video games.

Check out the results in the most recent update below:

The latest version of the project introduces Skyrim scripting for the first time, which the developer says allows for lip syncing of voices and NPC awareness of in-game events. While still a little rigid, it feels like a pretty big step towards climbing out of the uncanny valley.

Here’s how ‘Art from the Machine’ describes the project in a recent Reddit post showcasing their work:

A few weeks ago I posted a video demonstrating a Python script I am working on which lets you talk to NPCs in Skyrim via ChatGPT and xVASynth. Since then I have been working to integrate this Python script with Skyrim’s own modding tools and I have reached a few exciting milestones:

NPCs are now aware of their current location and time of day. This opens up lots of possibilities for ChatGPT to react to the game world dynamically instead of waiting to be given context by the player. As an example, I no longer have issues with shopkeepers trying to barter with me in the Bannered Mare after work hours. NPCs are also aware of the items picked up by the player during conversation. This means that if you loot a chest, harvest an animal pelt, or pick a flower, NPCs will be able to comment on these actions.

NPCs are now lip synced with xVASynth. This is obviously much more natural than the floaty proof-of-concept voices I had before. I have also made some quality of life improvements such as getting response times down to ~15 seconds and adding a spell to start conversations.

When everything is in place, it is an incredibly surreal experience to be able to sit down and talk to these characters in VR. Nothing takes me out of the experience more than hearing the same repeated voice lines, and with this no two responses are ever the same. There is still a lot of work to go, but even in its current state I couldn’t go back to playing without this.

You might notice the actual voice prompting the NPCs is also fairly robotic too, although ‘Art from the Machine’ says they’re using speech-to-text to talk to the ChatGPT 3.5-driven system. The voice heard in the video is generated from xVASynth, and then plugged in during video editing to replace what they call their “radio-unfriendly voice.”

And when can you download and play for yourself? Well, the developer says publishing their project is still a bit of a sticky issue.

“I haven’t really thought about how to publish this, so I think I’ll have to dig into other ChatGPT projects to see how others have tackled the API key issue. I am hoping that it’s possible to alternatively connect to a locally-run LLM model for anyone who isn’t keen on paying the API fees.”

Serving up more natural NPC responses is also an area that needs to be addressed, the developer says.

For now I have it set up so that NPCs say “let me think” to indicate that I have been heard and the response is in the process of being generated, but you’re right this can be expanded to choose from a few different filler lines instead of repeating the same one every time.

And while the video is noticeably sped up after prompts, this mostly comes down to the voice generation software xVASynth, which admittedly slows the response pipeline down since it’s being run locally. ChatGPT itself doesn’t affect performance, the developer says.

This isn’t the first project we’ve seen using chatbots to enrich user interactions. Lee Vermeulen, a long-time VR pioneer and developer behind Modboxreleased a video in 2021 showing off one of his first tests using OpenAI GPT 3 and voice acting software Replica. In Vermeulen’s video, he talks about how he set parameters for each NPC, giving them the body of knowledge they should have, all of which guides the sort of responses they’ll give.

Check out Vermeulen’s video below, the very same that inspired ‘Art from the Machine’ to start working on the Skyrim VR mod:

As you’d imagine, this is really only the tip of the iceberg for AI-driven NPC interactions. Being able to naturally talk to NPCs, even if a little stuttery and not exactly at human-level, may be preferable over having to wade through a ton of 2D text menus, or go through slow and ungainly tutorials. It also offers up the chance to bond more with your trusty AI companion, like Skyrim’s Lydia or Fallout 4’s Nick Valentine, who instead of offering up canned dialogue might actually, you know, help you out every once in a while.

And that’s really only the surface level stuff that a mod like ‘Art from the Machine’ might deliver to existing games that aren’t built with AI-driven NPCs. Imagining a game that is actually predicated on your ability to ask the right questions and do your own detective work—well, that’s a role-playing game we’ve never experienced before, either in VR our otherwise.

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