hard drive

12-years-of-hdd-analysis-brings-insight-to-the-bathtub-curve’s-reliability

12 years of HDD analysis brings insight to the bathtub curve’s reliability

But as seen in Backblaze’s graph above, the company’s HDDs aren’t adhering to that principle. The blog’s authors noted that in 2021 and 2025, Backblaze’s drives had a “pretty even failure rate through the significant majority of the drives’ lives, then a fairly steep spike once we get into drive failure territory.”

The blog continues:

What does that mean? Well, drives are getting better, and lasting longer. And, given that our trendlines are about the same shape from 2021 to 2025, we should likely check back in when 2029 rolls around to see if our failure peak has pushed out even further.

Speaking with Ars Technica, Doyle said that Backblaze’s analysis is good news for individuals shopping for larger hard drives because the devices are “going to last longer.”

She added:

In many ways, you can think of a datacenter’s use of hard drives as the ultimate test for a hard drive—you’re keeping a hard drive on and spinning for the max amount of hours, and often the amount of times you read/write files is well over what you’d ever see as a consumer. Industry trend-wise, drives are getting bigger, which means that oftentimes, folks are buying fewer of them. Reporting on how these drives perform in a data center environment, then, can give you more confidence that whatever drive you’re buying is a good investment.

The longevity of HDDs is also another reason for shoppers to still consider HDDs over faster, more expensive SSDs.

“It’s a good idea to decide how justified the improvement in latency is,” Doyle said.

Questioning the bathtub curve

Doyle and Paterson aren’t looking to toss the bathtub curve out with the bathwater. They’re not suggesting that the bathtub curve doesn’t apply to HDDs, but rather that it overlooks additional factors affecting HDD failure rates, including “workload, manufacturing variation, firmware updates, and operational churn.” The principle also makes the assumptions that, per the authors:

  • Devices are identical and operate under the same conditions
  • Failures happen independently, driven mostly by time
  • The environment stays constant across a product’s life

While these conditions can largely be met in datacenter environments, “conditions can’t ever be perfect,” Doyle and Patterson noted. When considering an HDD’s failure rates over time, it’s wise to consider both the bathtub curve and how you use the component.

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synology-caves,-walks-back-some-drive-restrictions-on-upcoming-nas-models

Synology caves, walks back some drive restrictions on upcoming NAS models

If you were considering the purchase of a Synology NAS but were leery of the unreasonably high cost of populating it with special Synology-branded hard disk drives, you can breathe a little easier today. In a press release dated October 8, Synology noted that with the release of its latest Disk Station Manager (DSM) update, some of its 2025 model-year products—specifically, the Plus, Value, and J-series DiskStation NAS devices—would “support the installation and storage pool creation of non-validated third-party drives.”

This unexpected move comes just a few months after Synology aggressively expanded its “verified drive” policy down-market to the entire Plus line of DiskStations. Prior to today, the network-attached storage vendor had shown no signs of swerving from the decision, painting it as a pro-consumer move intended to enhance reliability. “Extensive internal testing has shown that drives that follow a rigorous validation process when paired with Synology systems are at less risk of drive failure and ongoing compatibility issues,” Synology previously claimed in an email to Ars.

What is a “verified” or “validated” drive?

Synology first released its own brand of hard disk drives back in 2021 and began requiring their use in a small but soon-to-increase number of its higher-end NAS products. Although the drives were rebadged offerings from other manufacturers—there are very few hard disk drive OEMs, and Synology isn’t one of them—the company claimed that its branded disks underwent significant additional validation and testing that, when coupled with customized firmware, yielded reliability and performance improvements over off-the-shelf components.

However, those drives came with what was in some cases a substantial price increase over commodity hardware. Although I couldn’t find an actual published MSRP list, some spot checking on several web stores shows that the Synology HAT5310 enterprise SATA drive (a drive with the same warranty and expected service life as a Seagate Exos or Western Digital Gold) is available in 8TB at $299, 12TB at $493, and 20TB at an eye-watering $605. (For comparison, identically sized Seagate Exos disks are $220 at 8TB, $345 at 12TB, and $399 at 20TB.) Other Synology drive models tell similar pricing stories.

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shopper-denied-$51-refund-for-20tb-hdd-that’s-mostly-a-weighted-plastic-box

Shopper denied $51 refund for 20TB HDD that’s mostly a weighted plastic box

Many Arsians are the go-to IT support representative for family and friends. If you’re lucky, your loved ones’ problems are easily resolved with a reset, update, or new cable. That wasn’t the case for a son who recently had to break the news to his father that the 20TB portable hard drive he purchased for about $50 was mostly just a plastic box with weights and a PCB.

Ars Technica spoke with the Reddit user who posted about his father bringing him a “new 20T[B] HDD to see if I could figure out what was wrong with it.” The Redditor, who asked that we refer to him by his first name, Martin, revealed that his dad paid £38 (about $51.33) for what he thought was a portable HDD. That’s a red flag. HDDs have gotten cheaper over the years, but not that cheap. A 20TB external HDD typically costs over $200, and they’re usually much larger than the portable-SSD-sized device that Martin’s father received. A 20TB HDD in a portable form factor is rarer and can cost well over $300.

Taking a hammer to the device revealed that the chassis was nearly empty, save for some iron wheel weights sloppily attached to the black plastic with hefty globs of glue and a small PCB with some form of flash storage that could connect to a system via USB-A.

Fake HDD opened up.

The “HDD” opened up.

The “HDD” opened up. Credit: The__Unflushable/Reddit

As with other PC storage scams we’ve seen online, Windows read the so-called HDD as a “19TB drive, but would then just hang if you try to do anything with it,” Martin said on Reddit.

Programming the board’s firmware so that the drive appears as a high-capacity storage device on Windows is a clever trick that could convince users they’re to blame. But as Windows-savvy users would point out, Windows reports drive capacities in gibibytes or tebibytes, so a real 20TB HDD would appear as approximately 18.2TB in Windows.

Martin told Ars:

The device appeared to mount on the desktop with the device name in Mandarin (turned out this simply said “Hard Disc”). I tried copying a file, and the name did appear on the “hard disc.” It was only when I tried to open this file from the hard disc that the problems began to emerge. The file could not be opened, no matter how hard I tried, including reformatting the hard disc. At that point nothing was “working” at all.

Sketchy online listing

Martin told Ars that his father purchased the fake HDD from a website called UK.Chicntech, which appears to primarily sell car supplies, kitchen supplies, and home textiles. Currently, the website does not list any PC components or peripherals, but overall, its stock is pretty limited. Chicntech currently lists some other electronics, like a “[With Starry Sky Lid]AI Nano Mist Intelligent Car Aromatherapy Device” (linking for explanatory purposes only; we don’t recommend shopping on this website) for $56.

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