AI in education

chatgpt-comes-to-500,000-new-users-in-openai’s-largest-ai-education-deal-yet

ChatGPT comes to 500,000 new users in OpenAI’s largest AI education deal yet

On Tuesday, OpenAI announced plans to introduce ChatGPT to California State University’s 460,000 students and 63,000 faculty members across 23 campuses, reports Reuters. The education-focused version of the AI assistant will aim to provide students with personalized tutoring and study guides, while faculty will be able to use it for administrative work.

“It is critical that the entire education ecosystem—institutions, systems, technologists, educators, and governments—work together to ensure that all students have access to AI and gain the skills to use it responsibly,” said Leah Belsky, VP and general manager of education at OpenAI, in a statement.

OpenAI began integrating ChatGPT into educational settings in 2023, despite early concerns from some schools about plagiarism and potential cheating, leading to early bans in some US school districts and universities. But over time, resistance to AI assistants softened in some educational institutions.

Prior to OpenAI’s launch of ChatGPT Edu in May 2024—a version purpose-built for academic use—several schools had already been using ChatGPT Enterprise, including the University of Pennsylvania’s Wharton School (employer of frequent AI commentator Ethan Mollick), the University of Texas at Austin, and the University of Oxford.

Currently, the new California State partnership represents OpenAI’s largest deployment yet in US higher education.

The higher education market has become competitive for AI model makers, as Reuters notes. Last November, Google’s DeepMind division partnered with a London university to provide AI education and mentorship to teenage students. And in January, Google invested $120 million in AI education programs and plans to introduce its Gemini model to students’ school accounts.

The pros and cons

In the past, we’ve written frequently about accuracy issues with AI chatbots, such as producing confabulations—plausible fictions—that might lead students astray. We’ve also covered the aforementioned concerns about cheating. Those issues remain, and relying on ChatGPT as a factual reference is still not the best idea because the service could introduce errors into academic work that might be difficult to detect.

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Some teachers are now using ChatGPT to grade papers

robots in disguise —

New AI tools aim to help with grading, lesson plans—but may have serious drawbacks.

An elementary-school-aged child touching a robot hand.

In a notable shift toward sanctioned use of AI in schools, some educators in grades 3–12 are now using a ChatGPT-powered grading tool called Writable, reports Axios. The tool, acquired last summer by Houghton Mifflin Harcourt, is designed to streamline the grading process, potentially offering time-saving benefits for teachers. But is it a good idea to outsource critical feedback to a machine?

Writable lets teachers submit student essays for analysis by ChatGPT, which then provides commentary and observations on the work. The AI-generated feedback goes to teacher review before being passed on to students so that a human remains in the loop.

“Make feedback more actionable with AI suggestions delivered to teachers as the writing happens,” Writable promises on its AI website. “Target specific areas for improvement with powerful, rubric-aligned comments, and save grading time with AI-generated draft scores.” The service also provides AI-written writing-prompt suggestions: “Input any topic and instantly receive unique prompts that engage students and are tailored to your classroom needs.”

Writable can reportedly help a teacher develop a curriculum, although we have not tried the functionality ourselves. “Once in Writable you can also use AI to create curriculum units based on any novel, generate essays, multi-section assignments, multiple-choice questions, and more, all with included answer keys,” the site claims.

The reliance on AI for grading will likely have drawbacks. Automated grading might encourage some educators to take shortcuts, diminishing the value of personalized feedback. Over time, the augmentation from AI may allow teachers to be less familiar with the material they are teaching. The use of cloud-based AI tools may have privacy implications for teachers and students. Also, ChatGPT isn’t a perfect analyst. It can get things wrong and potentially confabulate (make up) false information, possibly misinterpret a student’s work, or provide erroneous information in lesson plans.

Yet, as Axios reports, proponents assert that AI grading tools like Writable may free up valuable time for teachers, enabling them to focus on more creative and impactful teaching activities. The company selling Writable promotes it as a way to empower educators, supposedly offering them the flexibility to allocate more time to direct student interaction and personalized teaching. Of course, without an in-depth critical review, all claims should be taken with a huge grain of salt.

Amid these discussions, there’s a divide among parents regarding the use of AI in evaluating students’ academic performance. A recent poll of parents revealed mixed opinions, with nearly half of the respondents open to the idea of AI-assisted grading.

As the generative AI craze permeates every space, it’s no surprise that Writable isn’t the only AI-powered grading tool on the market. Others include Crowdmark, Gradescope, and EssayGrader. McGraw Hill is reportedly developing similar technology aimed at enhancing teacher assessment and feedback.

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