Amazon

when-amazon-badly-needed-a-ride,-europe’s-ariane-6-rocket-delivered

When Amazon badly needed a ride, Europe’s Ariane 6 rocket delivered

The Ariane 64 flew with an extended payload shroud to fit all 32 Amazon Leo satellites. Combined, the payload totaled around 20 metric tons, or about 44,000 pounds, according to Arianespace. This is close to maxing out the Ariane 64’s lift capability.

Amazon has booked more than 100 missions across four launch providers to populate the company’s planned fleet of more than 3,200 satellites. With Thursday’s launch, Amazon has launched 214 production satellites on eight missions with United Launch Alliance, SpaceX, and now Arianespace.

The Amazon Leo constellation is a competitor with SpaceX’s Starlink Internet network. SpaceX now has more than 9,000 satellites in orbit beaming broadband to more than 9 million subscribers, and all have launched on the company’s own Falcon 9 rockets. Amazon, meanwhile, initially bypassed SpaceX when selecting which companies would launch satellites for the Amazon Leo program, formerly known as Project Kuiper.

Amazon booked the last nine launches on ULA’s soon-to-retire Atlas V, five of which have now flown, and reserved the rest of its launches in 2022 on rockets that had never launched before: 38 flights on ULA’s new Vulcan rocket, 24 launches on Blue Origin’s New Glenn, and 18 on Europe’s Ariane 6.

An artist’s illustration of the Ariane 6’s upper stage in orbit with a stack of Amazon Leo satellites awaiting deployment.

Credit: Arianespace

An artist’s illustration of the Ariane 6’s upper stage in orbit with a stack of Amazon Leo satellites awaiting deployment. Credit: Arianespace

Meanwhile, in Florida

All three new rockets suffered delays but are now in service. The Ariane 6 has enjoyed the fastest ramp-up in launch cadence, with six flights under its belt after Thursday’s mission from French Guiana. ULA’s Vulcan rocket has flown four times, and Amazon says its first batch of satellites to fly on Vulcan is now complete. But a malfunction with one of the Vulcan launcher’s solid rocket boosters on a military launch from Florida early Thursday—the second such anomaly in three flights—raises questions about when Amazon will get its first ride on Vulcan.

Blue Origin, owned by Amazon founder Jeff Bezos, is gearing up for the third flight of its heavy-lift New Glenn rocket from Florida as soon as next month. Amazon and Blue Origin have not announced when the first group of Amazon Leo satellites will launch on New Glenn.

When Amazon badly needed a ride, Europe’s Ariane 6 rocket delivered Read More »

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Ring cancels Flock deal after dystopian Super Bowl ad prompts mass outrage

Both statements verified that the integration never launched and that no Ring customers’ videos were ever sent to Flock.

Ring did not credit users’ privacy concerns for its change of heart. Instead, they claimed that a joint decision was made “following a comprehensive review” where Ring “determined the planned Flock Safety integration would require significantly more time and resources than anticipated.”

Separately, Flock said that “we believe this decision allows both companies to best serve their respective customers and communities.”

The only hint that Ring gave users that their concerns had been heard came in the last line of its blog, which said, “We’ll continue to carefully evaluate future partnerships to ensure they align with our standards for customer trust, safety, and privacy.”

Sharing his views on X and Bluesky, John Scott-Railton, a senior cybersecurity researcher at the Citizen Lab, joined critics calling Ring’s statement insufficient. He posted an image of the ad frame that Markey found creepy next to a statement from Ring, writing, “On the left? A picture of mass surveillance from #Ring’s ad. On the right? A ring [spokesperson] saying that they are not doing mass surveillance. The company cannot have it both ways.”

Ring’s statements so far do not “acknowledge the real issue,” Scott-Railton said, which is privacy risks. For Ring, it seemed like a missed opportunity to discuss or introduce privacy features to reassure concerned users, he suggested, noting the backlash showed “Americans want more control of their privacy right now” and “are savvy enough to see through sappy dog pics.”

“Stop trying to build a surveillance dystopia consumers didn’t ask for” and “focus on shipping good, private products,” Scott-Railton said.

He also suggested that lawmakers should take note of the grassroots support that could possibly help pass laws to push back on mass surveillance. That could help block not just a potential future partnership with Flock, but possibly also stop Ring from becoming the next Flock.

“Ring communications not acknowledging the lesson they just got publicly taught is a bad sign that they hope this goes away,” Scott-Railton said.

Ring cancels Flock deal after dystopian Super Bowl ad prompts mass outrage Read More »

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eBay bans illicit automated shopping amid rapid rise of AI agents

On Tuesday, eBay updated its User Agreement to explicitly ban third-party “buy for me” agents and AI chatbots from interacting with its platform without permission, first spotted by Value Added Resource. On its face, a one-line terms of service update doesn’t seem like major news, but what it implies is more significant: The change reflects the rapid emergence of what some are calling “agentic commerce,” a new category of AI tools designed to browse, compare, and purchase products on behalf of users.

eBay’s updated terms, which go into effect on February 20, 2026, specifically prohibit users from employing “buy-for-me agents, LLM-driven bots, or any end-to-end flow that attempts to place orders without human review” to access eBay’s services without the site’s permission. The previous version of the agreement contained a general prohibition on robots, spiders, scrapers, and automated data gathering tools but did not mention AI agents or LLMs by name.

At first glance, the phrase “agentic commerce” may sound like aspirational marketing jargon, but the tools are already here, and people are apparently using them. While fitting loosely under one label, these tools come in many forms.

OpenAI first added shopping features to ChatGPT Search in April 2025, allowing users to browse product recommendations. By September, the company launched Instant Checkout, which lets users purchase items from Etsy and Shopify merchants directly within the chat interface. (In November, eBay CEO Jamie Iannone suggested the company might join OpenAI’s Instant Checkout program in the future.)

eBay bans illicit automated shopping amid rapid rise of AI agents Read More »

tsmc-says-ai-demand-is-“endless”-after-record-q4-earnings

TSMC says AI demand is “endless” after record Q4 earnings

TSMC posted net income of NT$505.7 billion (about $16 billion) for the quarter, up 35 percent year over year and above analyst expectations. Revenue hit $33.7 billion, a 25.5 percent increase from the same period last year. The company expects nearly 30 percent revenue growth in 2026 and plans to spend between $52 billion and $56 billion on capital expenditures this year, up from $40.9 billion in 2025.

Checking with the customers’ customers

Wei’s optimism stands in contrast to months of speculation about whether the AI industry is in a bubble. In November, Google CEO Sundar Pichai warned of “irrationality” in the AI market and said no company would be immune if a potential bubble bursts. OpenAI’s Sam Altman acknowledged in August that investors are “overexcited” and that “someone” will lose a “phenomenal amount of money.”

But TSMC, which manufactures the chips that power the AI boom, is betting the opposite way, with Wei telling analysts he spoke directly to cloud providers to verify that demand is real before committing to the spending increase.

“I want to make sure that my customers’ demand are real. So I talked to those cloud service providers, all of them,” Wei said. “The answer is that I’m quite satisfied with the answer. Actually, they show me the evidence that the AI really helps their business.”

The earnings report landed the same day the US and Taiwan finalized a trade agreement that cuts tariffs on Taiwanese goods to 15 percent, down from 20 percent. The deal commits Taiwanese companies to $250 billion in direct US investment, and TSMC is accelerating the expansion of its Arizona chip fabrication facilities to match.

TSMC says AI demand is “endless” after record Q4 earnings Read More »

microsoft-vows-to-cover-full-power-costs-for-energy-hungry-ai-data-centers

Microsoft vows to cover full power costs for energy-hungry AI data centers

Taking responsibility for power usage

In the Microsoft blog post, Smith acknowledged that residential electricity rates have recently risen in dozens of states, driven partly by inflation, supply chain constraints, and grid upgrades. He wrote that communities “value new jobs and property tax revenue, but not if they come with higher power bills or tighter water supplies.”

Microsoft says it will ask utilities and public commissions to set rates high enough to cover the full electricity costs for its data centers, including infrastructure additions. In Wisconsin, the company is supporting a new rate structure that would charge “Very Large Customers,” including data centers, the cost of the electricity required to serve them.

Smith wrote that while some have suggested the public should help pay for the added electricity needed for AI, Microsoft disagrees. He stated, “Especially when tech companies are so profitable, we believe that it’s both unfair and politically unrealistic for our industry to ask the public to shoulder added electricity costs for AI.”

On water usage for cooling, Microsoft plans a 40 percent improvement in data center water-use intensity by 2030. A recent environmental audit from AI model-maker Mistral found that training and running its Large 2 model over 18 months produced 20.4 kilotons of CO2 emissions and evaporated enough water to fill 112 Olympic-size swimming pools, illustrating the aggregate environmental impact of AI operations at scale.

To solve some of these issues, Microsoft says it has launched a new AI data center design using a closed-loop system that constantly recirculates cooling liquid, dramatically cutting water usage. In this design, already deployed in Wisconsin and Georgia, potable water is no longer needed for cooling.

On property taxes, Smith stated in the blog post that the company will not ask local municipalities to reduce their rates. The company says it will pay its full share of local property taxes. Smith wrote that Microsoft’s goal is to bring these commitments to life in the first half of 2026. Of course, these are PR-aligned company goals and not realities yet, so we’ll have to check back in later to see whether Microsoft has been following through on its promises.

Microsoft vows to cover full power costs for energy-hungry AI data centers Read More »

amazon-alexa+-released-to-the-general-public-via-an-early-access-website

Amazon Alexa+ released to the general public via an early access website

Anyone can now try Alexa+, Amazon’s generative AI assistant, through a free early access program at Alexa.com. The website frees the AI, which Amazon released via early access in February, from hardware and makes it as easily accessible as more established chatbots, like OpenAI’s ChatGPT and Google’s Gemini.

Until today, you needed a supporting device to access Alexa+. Amazon hasn’t said when the early access period will end, but when it does, Alexa+ will be included with Amazon Prime memberships, which start at $15 per month, or cost $20 per month on its own.

The above pricing suggests that Amazon wants Alexa+ to drive people toward Prime subscriptions. By being interwoven with Amazon’s shopping ecosystem, including Amazon’s e-commerce platform, grocery delivery business, and Whole Foods, Alexa+ can make more money for Amazon.

Just like it has with Alexa+ on devices, Amazon is pushing Alexa.com as a tool for people to organize and manage their household. Amazon’s announcement of Alexa.com today emphasizes Alexa+’s features for planning trips and meals, to-do lists, calendars, and smart homes. Alexa.com “also provides persistent context and continuity, allowing you to access Alexa on whichever device or interface best serves the task at hand, with all previous chats, preferences, and personalization” carrying over, Amazon said.

Amazon already knew a browser-based version of Alexa would be helpful. Alexa was available via Alexa.Amazon.com until around the time Amazon started publicly discussing a generative AI version of Alexa in 2023. Alexa+ is now accessible through Alexa.Amazon.com (in addition to Alexa.com).

“This is a new interaction model and adds a powerful way to use and collaborate with Alexa+,” Amazon said today. “Combined with the redesigned Alexa mobile app, which will feature an agent-forward design, Alexa+ will be accessible across every surface—whether you’re at your desk, on the go, or at home.”

An example of someone using the Alexa+ website to manage smart home devices.

Amazon provided this example of someone using the Alexa+ website to manage smart home devices.

Credit: Amazon

Amazon provided this example of someone using the Alexa+ website to manage smart home devices. Credit: Amazon

Alexa has largely been reported to cost Amazon billions of dollars, despite Amazon’s claim that 600 million Alexa-powered devices have been sold. By incorporating more powerful and generative AI-based features and a subscription fee, Amazon hopes people will use Alexa+ more frequently and for more advanced and essential tasks, resulting in the financial success that has eluded the original Alexa. Amazon is also considering injecting ads into Alexa+ conversations.

Notably, ahead of its final release and while still in early access, Alexa+ has been reported to be slower than expected and struggle with inaccuracies at times. It also lacks some features that Amazon executives have previously touted, like the ability to order takeout.

Amazon Alexa+ released to the general public via an early access website Read More »

senators-count-the-shady-ways-data-centers-pass-energy-costs-on-to-americans

Senators count the shady ways data centers pass energy costs on to Americans


Senators demand Big Tech pay upfront for data center spikes in electricity bills.

Senators launched a probe Tuesday demanding that tech companies explain exactly how they plan to prevent data center projects from increasing electricity bills in communities where prices are already skyrocketing.

In letters to seven AI firms, Senators Elizabeth Warren (D-Mass.), Chris Van Hollen (D-Md.), and Richard Blumenthal (D-Conn.) cited a study estimating that “electricity prices have increased by as much as 267 percent in the past five years” in “areas located near significant data center activity.”

Prices increase, senators noted, when utility companies build out extra infrastructure to meet data centers’ energy demands—which can amount to one customer suddenly consuming as much power as an entire city. They also increase when demand for local power outweighs supply. In some cases, residents are blindsided by higher bills, not even realizing a data center project was approved, because tech companies seem intent on dodging backlash and frequently do not allow terms of deals to be publicly disclosed.

AI firms “ask public officials to sign non-disclosure agreements (NDAs) preventing them from sharing information with their constituents, operate through what appear to be shell companies to mask the real owner of the data center, and require that landowners sign NDAs as part of the land sale while telling them only that a ‘Fortune 100 company’ is planning an ‘industrial development’ seemingly in an attempt to hide the very existence of the data center,” senators wrote.

States like Virginia with the highest concentration of data centers could see average electricity prices increase by another 25 percent by 2030, senators noted. But price increases aren’t limited to the states allegedly striking shady deals with tech companies and greenlighting data center projects, they said. “Interconnected and interstate power grids can lead to a data center built in one state raising costs for residents of a neighboring state,” senators reported.

Under fire for supposedly only pretending to care about keeping neighbors’ costs low were Amazon, Google, Meta, Microsoft, Equinix, Digital Realty, and CoreWeave. Senators accused firms of paying “lip service,” claiming that they would do everything in their power to avoid increasing residential electricity costs, while actively lobbying to pass billions in costs on to their neighbors.

For example, Amazon publicly claimed it would “make sure” it would cover costs so they wouldn’t be passed on. But it’s also a member of an industry lobbying group, the Data Center Coalition, that “has opposed state regulatory decisions requiring data center companies to pay a higher percentage of costs upfront,” senators wrote. And Google made similar statements, despite having an executive who opposed a regulatory solution that would set data centers into their own “rate class”—and therefore responsible for grid improvement costs that could not be passed on to other customers—on the grounds that it was supposedly “discriminatory.”

“The current, socialized model of electricity ratepaying,” senators explained—where costs are shared across all users—”was not designed for an era where just one customer requires the same amount of electricity as some of the largest cities in America.”

Particularly problematic, senators emphasized, were reports that tech firms were getting discounts on energy costs as utility companies competed for their business, while prices went up for their neighbors.

Ars contacted all firms targeted by lawmakers. Four did not respond. Microsoft and Meta declined to comment. Digital Realty told Ars that it “looks forward to working with all elected officials to continue to invest in the digital infrastructure required to support America’s leadership in technology, which underpins modern life and creates high-paying jobs.”

Regulatory pressure likely to increase as bills go up

Senators are likely exploring whether to pass legislation that would help combat price increases that they say cause average Americans to struggle to keep the lights on. They’ve asked tech companies to respond to their biggest questions about data center projects by January 12, 2026.

Among their top questions, senators wanted to know about firms’ internal projections looking forward with data center projects. That includes sharing their projected energy use through 2030, as well as the “impact of your AI data centers on regional utility costs.” Companies are also expected to explain how “internal projections of data center energy consumption” justify any “opposition to the creation of a distinct data center rate class.”

Additionally, senators asked firms to outline steps they’ve taken to prevent passing on costs to neighbors and details of any impact studies companies have conducted.

Likely to raise the most eyebrows, however, would be answers to questions about “tax deductions or other financial incentives” tech firms have received from city and state governments. Those numbers would be interesting to compare with other information senators demanded that companies share, detailing how much they’ve spent on lobbying and advocacy for data centers. Senators appear keen to know how much tech companies are paying to avoid covering a proportionate amount of infrastructure costs.

“To protect consumers, data centers must pay a greater share of the costs upfront for future energy usage and updates to the electrical grid provided specifically to accommodate data centers’ energy needs,” senators wrote.

Requiring upfront payment is especially critical, senators noted, since some tech firms have abandoned data center projects, leaving local customers to bear the costs of infrastructure changes without utility companies ever generating any revenue. Communities must also consider that AI firms’ projected energy demand could severely dip if enterprise demand for AI falls short of expectations, AI capabilities “plateau” and trigger widespread indifference, AI companies shift strategies “away from scaling computer power,” or chip companies “find innovative ways to make AI more energy-efficient.”

“If data centers end up providing less business to the utility companies than anticipated, consumers could be left with massive electricity bills as utility companies recoup billions in new infrastructure costs, with nothing to show for it,” senators wrote.

Already, Utah, Oregon, and Ohio have passed laws “creating a separate class of utility customer for data centers which includes basic financial safeguards such as upfront payments and longer contract length,” senators noted, and Virginia is notably weighing a similar law.

At least one study, The New York Times noted, suggested that data centers may have recently helped reduce electricity costs by spreading the costs of upgrades over more customers, but those outcomes varied by state and could not account for future AI demand.

“It remains unclear whether broader, sustained load growth will increase long-run average costs and prices,” Lawrence Berkeley National Laboratory researchers concluded. “In some cases, spikes in load growth can result in significant, near-term retail price increase.”

Until companies prove they’re paying their fair share, senators expect electricity bills to keep climbing, particularly in vulnerable areas. That will likely only increase pressure for regulators to intervene, the director of the Electricity Law Initiative at the Harvard Law School Environmental and Energy Law Program, Ari Peskoe, suggested in September.

“The utility business model is all about spreading costs of system expansion to everyone, because we all benefit from a reliable, robust electricity system,” Peskoe said. “But when it’s a single consumer that is using so much energy—basically that of an entire city—and when that new city happens to be owned by the wealthiest corporations in the world, I think it’s time to look at the fundamental assumptions of utility regulation and make sure that these facilities are really paying for all of the infrastructure costs to connect them to the system and to power them.”

Photo of Ashley Belanger

Ashley is a senior policy reporter for Ars Technica, dedicated to tracking social impacts of emerging policies and new technologies. She is a Chicago-based journalist with 20 years of experience.

Senators count the shady ways data centers pass energy costs on to Americans Read More »

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Kindle Scribe Colorsoft brings color e-ink to Amazon’s 11-inch e-reader

From left to right: the Kindle Scribe Colorsoft, the updated Kindle Scribe, and the lower-end Scribe without a front-lit screen. Credit: Amazon

Our review of the regular Kindle Colorsoft came away less than impressed, because there was only so much you could do with color on a small-screened e-reader that didn’t support pen input, and because it made monochrome text look a bit worse than it did on the regular Kindle Paperwhite. The new Scribe Colorsoft may have some of the same problems, which are mostly inherent to color e-ink technology as it exists today, but a larger screen will also be better for reading comics and graphic novels, and for reading and marking up full-color documents—there could be more of an upside, even if the technological tradeoffs are similar.

Amazon has still been slower to introduce color to its e-readers than its competitors, like last year’s reMarkable Paper Pro ($579 then, $629 now). The Scribe’s software has also felt a little barebones—the writing tools felt tacked on to the more mature reading experience offered by the Kindle’s operating system—but that’s gradually improving. All the new Scribes support syncing files with Google Drive and Microsoft OneDrive (though not Dropbox or other services), and the devices can export notebooks to Microsoft’s OneNote app so that you can pick up where you left off on a PC or Mac.

Other software improvements include a redesigned Home screen, “AI-powered search,” and a new shading tool that can be used to add shading or gradients to drawings and sketches; Amazon says that many of these software improvements will come older Kindle Scribe models via software updates sometime next year.

This post was updated at 4: 30pm on December 10 to add a response from Amazon about software updates for older Kindle Scribe models. 

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Prime Video pulls eerily emotionless AI-generated anime dubs after complaints

[S]o many talented voice actors, and you can’t even bother to hire a couple to dub a season of a show??????????? absolutely disrespectful.

Naturally, anime voice actors took offense, too. Damian Mills, for instance, said via X that voicing a “notable queer-coded character like Kaworu” in three Evangelion movie dubs for Prime Video (in 2007, 2009, and 2012) “meant a lot, especially being queer myself.”

Mills, who also does voice acting for other anime, including One Piece (Tanaka) and Dragon Ball Super (Frieza) added, “… using AI to replace dub actors on #BananaFish? It’s insulting and I can’t support this. It’s insane to me. What’s worse is Banana Fish is an older property, so there was no urgency to get a dub created.”

Amazon also seems to have rethought its March statement announcing that it would use AI to dub content “that would not have been dubbed otherwise.” For example, in 2017, Sentai Filmworks released an English dub of No Game, No Life: Zero with human voice actors.

Some dubs pulled

On Tuesday, Gizmodo reported that “several of the English language AI dubs for anime such as Banana Fish, No Game No Life: Zero, and more have now been removed.” However, some AI-generated dubs remain as of this writing, including an English dub for the anime series Pet and a Spanish one for Banana Fish, Ars Technica has confirmed.

Amazon hasn’t commented on the AI-generated dubs or why it took some of them down.

All of this comes despite Amazon’s March announcement that the AI-generated dubs would use “human expertise” for “quality control.”

The sloppy dubbing of cherished anime titles reflects a lack of precision in the broader industry as companies seek to leverage generative AI to save time and money. Prime Video has already been criticized for using AI-generated movie summaries and posters this year. And this summer, anime streaming service Crunchyroll blamed bad AI-generated subtitles on an agreement “violation” by a “third-party vendor.”

Prime Video pulls eerily emotionless AI-generated anime dubs after complaints Read More »

with-a-new-company,-jeff-bezos-will-become-a-ceo-again

With a new company, Jeff Bezos will become a CEO again

Jeff Bezos is one of the world’s richest and most famous tech CEOs, but he hasn’t actually been a CEO of anything since 2021. That’s now changing as he takes on the role of co-CEO of a new AI company, according to a New York Times report citing three people familiar with the company.

Grandiosely named Project Prometheus (and not to be confused with the NASA project of the same name), the company will focus on using AI to pursue breakthroughs in research, engineering, manufacturing, and other fields that are dubbed part of “the physical economy”—in contrast to the software applications that are likely the first thing most people in the general public think of when they hear “AI.”

Bezos’ co-CEO will be Vik Bajaj, a chemist and physicist who previously led life sciences work at Google X, an Alphabet-backed research group that worked on speculative projects that could lead to more product categories. (For example, it developed technologies that would later underpin Google’s Waymo service.) Bajaj also worked at Verily, another Alphabet-backed research group focused on life sciences, and Foresite Labs, an incubator for new AI companies.

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openai-signs-massive-ai-compute-deal-with-amazon

OpenAI signs massive AI compute deal with Amazon

On Monday, OpenAI announced it has signed a seven-year, $38 billion deal to buy cloud services from Amazon Web Services to power products like ChatGPT and Sora. It’s the company’s first big computing deal after a fundamental restructuring last week that gave OpenAI more operational and financial freedom from Microsoft.

The agreement gives OpenAI access to hundreds of thousands of Nvidia graphics processors to train and run its AI models. “Scaling frontier AI requires massive, reliable compute,” OpenAI CEO Sam Altman said in a statement. “Our partnership with AWS strengthens the broad compute ecosystem that will power this next era and bring advanced AI to everyone.”

OpenAI will reportedly use Amazon Web Services immediately, with all planned capacity set to come online by the end of 2026 and room to expand further in 2027 and beyond. Amazon plans to roll out hundreds of thousands of chips, including Nvidia’s GB200 and GB300 AI accelerators, in data clusters built to power ChatGPT’s responses, generate AI videos, and train OpenAI’s next wave of models.

Wall Street apparently liked the deal, because Amazon shares hit an all-time high on Monday morning. Meanwhile, shares for long-time OpenAI investor and partner Microsoft briefly dipped following the announcement.

Massive AI compute requirements

It’s no secret that running generative AI models for hundreds of millions of people currently requires a lot of computing power. Amid chip shortages over the past few years, finding sources of that computing muscle has been tricky. OpenAI is reportedly working on its own GPU hardware to help alleviate the strain.

But for now, the company needs to find new sources of Nvidia chips, which accelerate AI computations. Altman has previously said that the company plans to spend $1.4 trillion to develop 30 gigawatts of computing resources, an amount that is enough to roughly power 25 million US homes, according to Reuters.

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A single point of failure triggered the Amazon outage affecting millions

In turn, the delay in network state propagations spilled over to a network load balancer that AWS services rely on for stability. As a result, AWS customers experienced connection errors from the US-East-1 region. AWS network functions affected included the creating and modifying Redshift clusters, Lambda invocations, and Fargate task launches such as Managed Workflows for Apache Airflow, Outposts lifecycle operations, and the AWS Support Center.

For the time being, Amazon has disabled the DynamoDB DNS Planner and the DNS Enactor automation worldwide while it works to fix the race condition and add protections to prevent the application of incorrect DNS plans. Engineers are also making changes to EC2 and its network load balancer.

A cautionary tale

Ookla outlined a contributing factor not mentioned by Amazon: a concentration of customers who route their connectivity through the US-East-1 endpoint and an inability to route around the region. Ookla explained:

The affected US‑EAST‑1 is AWS’s oldest and most heavily used hub. Regional concentration means even global apps often anchor identity, state or metadata flows there. When a regional dependency fails as was the case in this event, impacts propagate worldwide because many “global” stacks route through Virginia at some point.

Modern apps chain together managed services like storage, queues, and serverless functions. If DNS cannot reliably resolve a critical endpoint (for example, the DynamoDB API involved here), errors cascade through upstream APIs and cause visible failures in apps users do not associate with AWS. That is precisely what Downdetector recorded across Snapchat, Roblox, Signal, Ring, HMRC, and others.

The event serves as a cautionary tale for all cloud services: More important than preventing race conditions and similar bugs is eliminating single points of failure in network design.

“The way forward,” Ookla said, “is not zero failure but contained failure, achieved through multi-region designs, dependency diversity, and disciplined incident readiness, with regulatory oversight that moves toward treating the cloud as systemic components of national and economic resilience.”

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