internet history

in-1982,-a-physics-joke-gone-wrong-sparked-the-invention-of-the-emoticon

In 1982, a physics joke gone wrong sparked the invention of the emoticon


A simple proposal on a 1982 electronic bulletin board helped sarcasm flourish online.

Credit: Benj Edwards / DEC

On September 19, 1982, Carnegie Mellon University computer science research assistant professor Scott Fahlman posted a message to the university’s bulletin board software that would later come to shape how people communicate online. His proposal: use 🙂 and 🙁 as markers to distinguish jokes from serious comments. While Fahlman describes himself as “the inventor… or at least one of the inventors” of what would later be called the smiley face emoticon, the full story reveals something more interesting than a lone genius moment.

The whole episode started three days earlier when computer scientist Neil Swartz posed a physics problem to colleagues on Carnegie Mellon’s “bboard,” which was an early online message board. The discussion thread had been exploring what happens to objects in a free-falling elevator, and Swartz presented a specific scenario involving a lit candle and a drop of mercury.

That evening, computer scientist Howard Gayle responded with a facetious message titled “WARNING!” He claimed that an elevator had been “contaminated with mercury” and suffered “some slight fire damage” due to a physics experiment. Despite clarifying posts noting the warning was a joke, some people took it seriously.

A DECSYSTEM-20 KL-10 (1974) that was once located at the Living Computer Museum in Seattle.

A DECSYSTEM-20 KL-10 (1974) seen at the Living Computer Museum in Seattle. Scott Fahlman used a similar system with a terminal to propose his smiley concept. Credit: Jason Scott

The incident sparked immediate discussion about how to prevent such misunderstandings and the “flame wars” (heated arguments) that could result from misread intent.

“This problem caused some of us to suggest (only half seriously) that maybe it would be a good idea to explicitly mark posts that were not to be taken seriously,” Fahlman later wrote in a retrospective post published on his CMU website. “After all, when using text-based online communication, we lack the body language or tone-of-voice cues that convey this information when we talk in person or on the phone.”

On September 17, 1982, the next day after the misunderstanding on the CMU bboard, Swartz made the first concrete proposal: “Maybe we should adopt a convention of putting a star

in the subject field of any notice which is to be taken as a joke.”

Within hours, multiple Carnegie Mellon computer scientists weighed in with alternative proposals. Joseph Ginder suggested using % instead of *. Anthony Stentz proposed a nuanced system: “How about using for good jokes and % for bad jokes?” Keith Wright championed the ampersand (&), arguing it “looks funny” and “sounds funny.” Leonard Hamey suggested # because “it looks like two lips with teeth showing between them.”

Meanwhile, some Carnegie Mellon users were already using their own solution. A group on the Gandalf VAX system later revealed they had been using __/ as “universally known as a smile” to mark jokes. But it apparently didn’t catch on beyond that local system.

The winning formula

Two days after Swartz’s initial proposal, Fahlman entered the discussion with his now-famous post: “I propose that the following character sequence for joke markers: 🙂 Read it sideways.” He added that serious messages could use :-(, noting, “Maybe we should mark things that are NOT jokes, given current trends.”

What made Fahlman’s proposal work wasn’t that he invented the concept of joke markers—Swartz had done that. It wasn’t that he invented smile symbols at Carnegie Mellon, since the __/ already existed. Rather, Fahlman synthesized the best elements from the ongoing discussion: the simplicity of single-character proposals, the visual clarity of face-like symbols, the sideways-reading principle hinted at by Hamey’s #, and a complete binary system that covered both humor 🙂 and seriousness :-(.

Early computer terminals like the DEC VT-100 did not support graphics, requiring typographic solutions for displaying

Early computer terminals like the DEC VT-100 did not support graphics, requiring typographic solutions for displaying “images.” Credit: Digital Equipment Corporation

The simplicity of Fahlman’s emoticons was key to their adoption. The university’s network ran on large DEC mainframes accessed via video terminals (Fahlman himself made his posts from a terminal attached to a DECSYSTEM-20) that were strictly limited to the 95 printable characters of the US-ASCII set. With no ability to display graphics or draw pixels, Fahlman’s solution used the only tools available: standard punctuation marks rearranging the strict grid of the terminal screen into a “picture.”

The emoticons spread quickly across ARPAnet, the precursor to the modern Internet, reaching other universities and research labs. By November 10, 1982—less than two months later—Carnegie Mellon researcher James Morris began introducing the smiley emoticon concept to colleagues at Xerox PARC, complete with a growing list of variations. What started as an internal Carnegie Mellon convention over time became a standard feature of online communication, often simplified without the hyphen nose to 🙂 or :(, among many other variations.

Lost backup tapes

There’s an interesting coda to this story: For years, the original bboard thread existed only in fading memory. The bulletin board posts had been deleted, and Carnegie Mellon’s computer science department had moved to new systems. The old messages seemed lost forever.

Between 2001 and 2002, Mike Jones, a former Carnegie Mellon researcher then working at Microsoft, sponsored what Fahlman calls a “digital archaeology” project. Jeff Baird and the Carnegie Mellon facilities staff undertook a painstaking effort: locating backup tapes from 1982, finding working tape drives that could read the obsolete media, decoding old file formats, and searching for the actual posts. The team recovered the thread, revealing not just Fahlman’s famous post but the entire three-day community discussion that led to it.

The recovered messages, which you can read here, show how collaboratively the emoticon was developed—not a lone genius moment but an ongoing conversation proposing, refining, and building on the group’s ideas. Fahlman had no idea his synthesis would become a fundamental part of how humans express themselves in digital text, but neither did Swartz, who first suggested marking jokes, or the Gandalf VAX users who were already using their own smile symbols.

From emoticon to emoji

While Fahlman’s text-based emoticons spread across Western online culture and remained text-character-based for a long time, Japanese mobile phone users in the late 1990s developed a parallel system: emoji. For years, Shigetaka Kurita’s 1999 set for NTT DoCoMo was widely cited as the original. However, recent discoveries have revealed earlier origins. SoftBank released a picture-based character set on mobile phones in 1997, and the Sharp PA-8500 personal organizer featured selectable icon characters as early as 1988.

Unlike emoticons that required reading sideways, emoji were small pictographic images that could convey emotion, objects, and ideas with more detail. When Unicode standardized emoji in 2010 and Apple added an emoji keyboard to iOS in 2011, the format exploded globally. Today, emoji have largely replaced emoticons in casual communication, though Fahlman’s sideways faces still appear regularly in text messages and social media posts.

IBM's Code Page 437 character set included a smiley face as early as 1981.

IBM’s Code Page 437 character set included a smiley face as early as 1981. Credit: Matt Giuca

As Fahlman himself notes on his website, he may not have been “the first person ever to type these three letters in sequence.” Others, including teletype operators and private correspondents, may have used similar symbols before 1982, perhaps even as far back as 1648. Author Vladimir Nabokov suggested before 1982 that “there should exist a special typographical sign for a smile.” And the original IBM PC included a dedicated smiley character as early as 1981 (perhaps that should be considered the first emoji).

What made Fahlman’s contribution significant wasn’t absolute originality but rather proposing the right solution at the right time in the right context. From there, the smiley could spread across the emerging global computer network, and no one would ever misunderstand a joke online again. 🙂

Photo of Benj Edwards

Benj Edwards is Ars Technica’s Senior AI Reporter and founder of the site’s dedicated AI beat in 2022. He’s also a tech historian with almost two decades of experience. In his free time, he writes and records music, collects vintage computers, and enjoys nature. He lives in Raleigh, NC.

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aol-announces-september-shutdown-for-dial-up-internet-access

AOL announces September shutdown for dial-up Internet access

A screenshot of America Online's version 2.5 client in 1995.

A screenshot of America Online’s version 2.5 client in 1995.

The company’s cultural impact extended far beyond mere connectivity. AOL Instant Messenger introduced many users to real-time digital communication. Chat rooms created some of the Internet’s first social networks. The famous “You’ve Got Mail” notification became so iconic that it was a title for a 1998 romantic comedy. For better or worse, AOL keywords trained a generation to navigate the web through corporate-curated portals rather than open searching.

Over the years, Ars Technica documented numerous dial-up developments and disasters that plagued AOL users. In 2015, 83-year-old Ron Dorff received phone bills totaling $24,298.93 after his AOL modem started dialing a long-distance number instead of a local access point—a problem that had plagued users since at least 2002, when New York’s attorney general received more than 50 complaints about similar billing disasters.

The financial risks weren’t limited to technical mishaps: AOL itself contributed to user frustration by repeatedly adjusting its pricing strategy. In 2006, the company raised dial-up rates to $25.90 per month—the same price as broadband—in an attempt to push users toward faster connections. This followed years of subscriber losses that saw AOL’s user base fall over time as the company struggled with conflicting strategies that included launching a $9.95 Netscape-branded service in 2003 while maintaining premium pricing for its main offering.

The infrastructure that remains

AOL’s shutdown doesn’t mean dial-up is completely dead. Several niche providers like NetZero, Juno, and Dialup 4 Less continue to offer dial-up services, particularly in areas where it remains the only option. In the past, some maintained dial-up connections as a backup connection for emergencies, though many still use it for specific tasks that don’t require high bandwidth, like processing credit card payments.

The Public Switched Telephone Network that carries dial-up signals still exists, though telephone companies increasingly route calls through modern packet-switched networks rather than traditional circuit-switched systems. As long as traditional phone service exists, dial-up remains technically possible—just increasingly impractical as the web grows more demanding.

For AOL, maintaining dial-up service likely became more about serving a dwindling but dependent user base than generating meaningful revenue. The infrastructure requirements, customer support needs, and technical maintenance for such a legacy system eventually outweigh the benefits.

The September 30 shutdown date gives remaining dial-up users just over one month now to find alternative Internet access—a challenge for those in areas where alternatives don’t exist. Some may switch to satellite or cellular services despite higher costs. Others may lose Internet access entirely, further widening the digital divide that dial-up, for all its limitations, helped bridge for three decades.

This article was updated on August 12, 2025 at 10: 45 AM Eastern to add details about when AOL began offering true Internet access.

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the-voice-of-america-online’s-“you’ve-got-mail”-has-died-at-age-74

The voice of America Online’s “You’ve got mail” has died at age 74

In 1995, Wired Magazine’s AOL forum asked Edwards to record 10 humorous sound files using his iconic voice. The results, which include classics such as “You want fries with that,” “You’ve got credit card debt,” and “Stop touching me!” still live on in the depths of The Internet Archive. He also ran a side business recording custom sound files for AOL users.

A screenshot of America Online's version 2.5 client in 1995.

A screenshot of America Online’s version 2.5 client in 1995.

A screenshot of America Online’s version 2.5 client in 1995.

Over time, the “You’ve got mail” line became something of a cultural reference point, as tech journalist Harry McCracken pointed out in 2011 on his Technologizer blog, with various news headlines often borrowing the “You’ve got [something]” structure for humorous effect.

Edwards’ voice greeting became so embedded in American popular culture that it inspired the 1998 romantic comedy You’ve Got Mail. The film stars Tom Hanks and Meg Ryan as rival bookstore owners who unknowingly fall in love through anonymous email exchanges. Director Nora Ephron built the movie’s narrative around the anticipation that AOL users felt when hearing Edwards’ voice announce new messages, with the film grossing $250 million worldwide.

Elwood Edwards’ 2015 appearance on The Tonight Show Starring Jimmy Fallon.

At WKYC, Edwards worked behind the scenes as a graphics specialist, camera operator, and general production staff member since 2002. His voice work brought him occasional moments in the spotlight, including an appearance in a 2000 episode of The Simpsons, where he played a virtual doctor announcing, “You’ve got leprosy.” He appeared on The Tonight Show Starring Jimmy Fallon in 2015, performing his classic greeting along with phrases suggested by the audience.

Before his death, Edwards worked as an Uber driver. His voice continues to greet users of AOL’s current email service, maintaining an enduring connection to the early days of consumer Internet access.

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after-32-years,-one-of-the-’net’s-oldest-software-archives-is-shutting-down

After 32 years, one of the ’Net’s oldest software archives is shutting down

Ancient server dept. —

Hobbes OS/2 Archive: “As of April 15th, 2024, this site will no longer exist.”

Box art for IBM OS/2 Warp version 3, an OS released in 1995 that competed with Windows.

Enlarge / Box art for IBM OS/2 Warp version 3, an OS released in 1995 that competed with Windows.

IBM

In a move that marks the end of an era, New Mexico State University (NMSU) recently announced the impending closure of its Hobbes OS/2 Archive on April 15, 2024. For over three decades, the archive has been a key resource for users of the IBM OS/2 operating system and its successors, which once competed fiercely with Microsoft Windows.

In a statement made to The Register, a representative of NMSU wrote, “We have made the difficult decision to no longer host these files on hobbes.nmsu.edu. Although I am unable to go into specifics, we had to evaluate our priorities and had to make the difficult decision to discontinue the service.”

Hobbes is hosted by the Department of Information & Communication Technologies at New Mexico State University in Las Cruces, New Mexico. In the official announcement, the site reads, “After many years of service, hobbes.nmsu.edu will be decommissioned and will no longer be available. As of April 15th, 2024, this site will no longer exist.”

OS/2 version 1.2, released in late 1989.

OS/2 version 1.2, released in late 1989.

os2museum.com

We reached out to New Mexico State University to inquire about the history of the Hobbes archive but did not receive a response. The earliest record we’ve found of the Hobbes archive online is this 1992 Walnut Creek CD-ROM collection that gathered up the contents of the archive for offline distribution. At around 32 years old, minimum, that makes Hobbes one of the oldest software archives on the Internet, akin to the University of Michigan’s archives and ibiblio at UNC.

Archivists such as Jason Scott of the Internet Archive have stepped up to say that the files hosted on Hobbes are safe and already mirrored elsewhere. “Nobody should worry about Hobbes, I’ve got Hobbes handled,” wrote Scott on Mastodon in early January. OS/2 World.com also published a statement about making a mirror. But it’s still notable whenever such an old and important piece of Internet history bites the dust.

Like many archives, Hobbes started as an FTP site. “The primary distribution of files on the Internet were via FTP servers,” Scott tells Ars Technica. “And as FTP servers went down, they would also be mirrored as subdirectories in other FTP servers. Companies like CDROM.COM / Walnut Creek became ways to just get a CD-ROM of the items, but they would often make the data available at http://ftp.cdrom.com to download.”

The Hobbes site is a priceless digital time capsule. You can still find the Top 50 Downloads page, which includes sound and image editors, and OS/2 builds of the Thunderbird email client. The archive contains thousands of OS/2 games, applications, utilities, software development tools, documentation, and server software dating back to the launch of OS/2 in 1987. There’s a certain charm in running across OS/2 wallpapers from 1990, and even the archive’s Update Policy is a historical gem—last updated on March 12, 1999.

The legacy of OS/2

The final major IBM release of OS/2, Warp version 4.0, as seen running in an emulator.

Enlarge / The final major IBM release of OS/2, Warp version 4.0, as seen running in an emulator.

OS/2 began as a joint venture between IBM and Microsoft, undertaken as a planned replacement for IBM PC DOS (also called “MS-DOS” in the form sold by Microsoft for PC clones). Despite advanced capabilities like 32-bit processing and multitasking, OS/2 later competed with and struggled to gain traction against Windows. The partnership between IBM and Microsoft dissolved after the success of Windows 3.0, leading to divergent paths in OS strategies for the two companies.

Through iterations like the Warp series, OS/2 established a key presence in niche markets that required high stability, such as ATMs and the New York subway system. Today, its legacy continues in specialized applications and in newer versions (like eComStation) maintained by third-party vendors—despite being overshadowed in the broader market by Linux and Windows.

A footprint like that is worth preserving, and a loss of one of OS/2’s primary archives, even if mirrored elsewhere, is a cultural blow. Apparently, Hobbes has reportedly almost disappeared before but received a stay of execution. In the comments section for an article on The Register, someone named “TrevorH” wrote, “This is not the first time that Hobbes has announced it’s going away. Last time it was rescued after a lot of complaints and a number of students or faculty came forward to continue to maintain it.”

As the final shutdown approaches in April, the legacy of Hobbes is a reminder of the importance of preserving the digital heritage of software for future generations—so that decades from now, historians can look back and see how things got to where they are today.

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inventor-of-ntp-protocol-that-keeps-time-on-billions-of-devices-dies-at-age-85

Inventor of NTP protocol that keeps time on billions of devices dies at age 85

A legend in his own time —

Dave Mills created NTP, the protocol that holds the temporal Internet together, in 1985.

A photo of David L. Mills taken by David Woolley on April 27, 2005.

Enlarge / A photo of David L. Mills taken by David Woolley on April 27, 2005.

David Woolley / Benj Edwards / Getty Images

On Thursday, Internet pioneer Vint Cerf announced that Dr. David L. Mills, the inventor of Network Time Protocol (NTP), died peacefully at age 85 on January 17, 2024. The announcement came in a post on the Internet Society mailing list after Cerf was informed of David’s death by Mills’ daughter, Leigh.

“He was such an iconic element of the early Internet,” wrote Cerf.

Dr. Mills created the Network Time Protocol (NTP) in 1985 to address a crucial challenge in the online world: the synchronization of time across different computer systems and networks. In a digital environment where computers and servers are located all over the world, each with its own internal clock, there’s a significant need for a standardized and accurate timekeeping system.

NTP provides the solution by allowing clocks of computers over a network to synchronize to a common time source. This synchronization is vital for everything from data integrity to network security. For example, NTP keeps network financial transaction timestamps accurate, and it ensures accurate and synchronized timestamps for logging and monitoring network activities.

In the 1970s, during his tenure at COMSAT and involvement with ARPANET (the precursor to the Internet), Mills first identified the need for synchronized time across computer networks. His solution aligned computers to within tens of milliseconds. NTP now operates on billions of devices worldwide, coordinating time across every continent, and has become a cornerstone of modern digital infrastructure.

As detailed in an excellent 2022 New Yorker profile by Nate Hopper, Mills faced significant challenges in maintaining and evolving the protocol, especially as the Internet grew in scale and complexity. His work highlighted the often under-appreciated role of key open source software developers (a topic explored quite well in a 2020 xkcd comic). Mills was born with glaucoma and lost his sight, eventually becoming completely blind. Due to difficulties with his sight, Mills turned over control of the protocol to Harlan Stenn in the 2000s.

A screenshot of Dr. David L. Mills' website at the University of Delaware captured on January 19, 2024.

Enlarge / A screenshot of Dr. David L. Mills’ website at the University of Delaware captured on January 19, 2024.

Aside from his work on NTP, Mills also invented the first “Fuzzball router” for NSFNET (one of the first modern routers, based on the DEC PDP-11 computer), created one of the first implementations of FTP, inspired the creation of “ping,” and played a key role in Internet architecture as the first chairman of the Internet Architecture Task Force.

Mills was widely recognized for his work, becoming a Fellow of the Association for Computing Machinery in 1999 and the Institute of Electrical and Electronics Engineers in 2002, as well as receiving the IEEE Internet Award in 2013 for contributions to network protocols and timekeeping in the development of the Internet.

Mills received his PhD in Computer and Communication Sciences from the University of Michigan in 1971. At the time of his death, Mills was an emeritus professor at the University of Delaware, having retired in 2008 after teaching there for 22 years.

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