microsoft 365

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Microsoft 365’s VPN feature will be shut off at the end of the month

Last month, Microsoft announced that it was increasing the prices for consumer Microsoft 365 plans for the first time since introducing them as Office 365 plans more than a decade ago. Microsoft is using new Copilot-branded generative AI features to justify the price increases, which amount to an extra $3 per month or $30 per year for both individual and family plans.

But Microsoft giveth (and chargeth more) and Microsoft taketh away; according to a support page, the company is also removing the “privacy protection” VPN feature from Microsoft 365’s Microsoft Defender app for Windows, macOS, iOS, and Android. Other Defender features, including identity theft protection and anti-malware protection, will continue to be available. Privacy protection will stop functioning on February 28.

Microsoft didn’t say exactly why it was removing the feature, but the company implied that not enough people were using the service.

“We routinely evaluate the usage and effectiveness of our features. As such, we are removing the privacy protection feature and will invest in new areas that will better align to customer needs,” the support note reads.

Cutting features at the same time that you raise prices for the first time ever is not, as they say, a Great Look. But the Defender VPN feature was already a bit limited compared to other dedicated VPN services. It came with a 50GB per user, per month data cap, and it automatically excluded “content heavy traffic from reputable sites” like YouTube, Netflix, Disney+, Amazon Prime, Facebook, Instagram, and Whatsapp.

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Home Microsoft 365 plans use Copilot AI features as pretext for a price hike

Microsoft hasn’t said for how long this “limited time” offer will last, but presumably it will only last for a year or two to help ease the transition between the old pricing and the new pricing. New subscribers won’t be offered the option to pay for the Classic plans.

Subscribers on the Personal and Family plans can’t use Copilot indiscriminately; they get 60 AI credits per month to use across all the Office apps, credits that can also be used to generate images or text in Windows apps like Designer, Paint, and Notepad. It’s not clear how these will stack with the 15 credits that Microsoft offers for free for apps like Designer, or the 50 credits per month Microsoft is handing out for Image Cocreator in Paint.

Those who want unlimited usage and access to the newest AI models are still asked to pay $20 per month for a Copilot Pro subscription.

As Microsoft notes, this is the first price increase it has ever implemented for the personal Microsoft 365 subscriptions in the US, which have stayed at the same levels since being introduced as Office 365 over a decade ago. Pricing for the business plans and pricing in other countries has increased before. Pricing for Office Home 2024 ($150) and Office Home & Business 2024 ($250), which can’t access Copilot or other Microsoft 365 features, is also the same as it was before.

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Microsoft releases Office 2024, the latest buy-once-own-forever version of Office

Microsoft’s push to get Windows and Office users to buy Microsoft 365 subscriptions can be irritating, but to the company’s credit, it’s one of the few that has continued to sell buy-once, use-forever versions of its flagship software after launching a subscription model. This week the company has officially launched Microsoft Office 2024, a new “locked-in-time” update to Word, Excel, PowerPoint, and other apps for people who don’t want the continuously developed Microsoft 365 versions.

For end users, Office Home 2024 gets you Word, Excel, PowerPoint, and OneNote for $149.99. Office Home & Business 2024 costs $249.99, which adds Outlook “and the rights to use the apps for commercial purposes.” Both licenses cover a single PC or Mac.

New Office Long-Term Servicing Channel (LTSC) products are also being released for businesses and other organizations; Office LTSC Professional Plus 2024 for Windows also includes the Access database management app. Project 2024 and Visio 2024 are also still being offered as standalone products.

The new apps include most changes made since Office 2021 was released three years ago; Microsoft details those updates here and on its Learn documentation site. Unlike the Microsoft 365 versions, the perpetually licensed versions of the apps won’t get ongoing feature updates, they’re missing some real-time collaboration capabilities, and they also won’t get any features related to the Copilot AI assistant.

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Microsoft splits up the Teams and Office apps worldwide, following EU split

different teams —

Changes may save a bit of money for people who want Office apps without Teams.

Updated

Teams is being decoupled from the other Office apps worldwide, six months after Microsoft did the same thing for the EU.

Enlarge / Teams is being decoupled from the other Office apps worldwide, six months after Microsoft did the same thing for the EU.

Microsoft/Andrew Cunningham

Months after unbundling the apps in the European Union, Microsoft is taking the Office and Teams breakup worldwide. Reuters reports that Microsoft will begin selling Teams and the other Microsoft 365 apps to new commercial customers as separate products with separate price tags beginning today.

“To ensure clarity for our customers, we are extending the steps we took last year to unbundle Teams from M365 and O365 in the European Economic Area and Switzerland to customers globally,” a Microsoft spokesperson told Ars. “Doing so also addresses feedback from the European Commission by providing multinational companies more flexibility when they want to standardize their purchasing across geographies.”

The unbundling is a win for other team communication apps like Slack and videoconferencing apps like Zoom, both of which predate Teams but haven’t had the benefits of the Office apps’ huge established user base.

The separation follows an EU regulatory investigation that started in July of 2023, almost exactly three years after Slack initially filed a complaint alleging that Microsoft was “abusing its market dominance to extinguish competition in breach of European Union competition law.”

In August of 2023, Microsoft announced that it would be unbundling the apps in the EU and Switzerland in October. Bloomberg reported in September that Zoom had met with EU and US Federal Trade Commission regulators about Microsoft, further ratcheting up regulatory pressure on Microsoft.

In October, Microsoft European Government Affairs VP Nanna-Louise Linde described the unbundling and other moves as “proactive changes that we hope will start to address these concerns in a meaningful way,” though the EU investigation is ongoing, and the company may yet be fined. Linde also wrote that Microsoft would allow third-party apps like Zoom and Slack to integrate more deeply with the Office apps and that it would “enable third-party solutions to host Office web applications.”

Microsoft has put up a blog post detailing its new pricing structure here—for now, the changes only affect the Microsoft 365 plans for the Business, Enterprise, and Frontline versions of Microsoft 365. Consumer, Academic, US Government, and Nonprofit editions of Microsoft 365 aren’t changing today and will still bundle Teams as they did before.

Current Office/Microsoft 365 Enterprise customers who want to keep using the Office apps and Teams together can continue to subscribe to both at their current prices. New subscribers to the Enterprise versions of Microsoft 365/Office 365 can pay $5.25 per user per month for Teams, whether they’re buying Teams as standalone software or adding it on top of a Teams-free Office/Microsoft 365 subscription.

For the Business and Frontline Microsoft 365 versions, you can either buy the version with Teams included for the same price as before, or choose a new Teams-less option that will save you a couple of dollars per user per month. For example, the Teams-less version of Microsoft 365 Business Standard costs $10.25 per user per month, compared to $12.50 for the version that includes Teams.

Updated April 1, 2024, at 4: 12 pm to add more details about pricing and a link to Microsoft’s official blog post about the announcement; also added a statement from a Microsoft spokesperson.

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