Storage

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Data-recovery firm tests $28, 500GB HDD from Amazon and gets surprising results

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Ars was unable to confirm if UnionSine and Toshiba have any formal business relationship. UnionSine’s website says that its full company name is Shenzhen Union Integrity Technology Co., Ltd., a Shenzhen-based company launched in 2014 with “more than 50 employees.” It doesn’t list Toshiba as a partner. Toshiba also doesn’t mention any collaboration with UnionSine on its website. Neither company responded to requests for comment ahead of publication. Interestingly, there’s at least one account of someone finding a Western Digital drive inside their UnionSine HDD’s enclosure.

Rymko said that Secure Data Recovery couldn’t confirm if the Toshiba drive was refurbished but also emphasized the drive’s nearly 10 years of age:

Our internal data indicates that the average lifespan of a drive is approximately three-to-five years, depending on the brand, capacity, and other factors. Our data found that the average ‘power-on’ hours of failed drives was about two years and 10 months. With the right tools, the ‘power-on hours’ data can be reset. This could mean the drive may last a few years; I can’t say for sure.

There are better storage options

Rymko told me that UnionSine “seem[s] like a legitimate company” and noted that Secure Data Recovery has recovered data from UnionSine drives before. He also said that for $28, “the drive performs well and provides good value;” it also “meets expectations for speed and reliability.” Still, he has some concerns about long-term use:

We haven’t identified any major issues with this device, but as with any budget drive, long-term durability and sustained performance under heavy use are potential concerns to watch for. It’s always a good idea to back up important data regularly.

But there are still reasons to look elsewhere for storage.

For one, UnionSine doesn’t have a clearly posted warranty policy for its HDDs. As Rymko mentioned, the long-term durability of its drive is dubious, making the lack of a clear warranty concerning.

Further, there are bigger and roomier storage options than a 500GB HDD. If you’re opting for an HDD over an SSD to save money, it can be prudent to put at least some of those savings toward more storage space. A roomier HDD will cost more, but the price-per-GB may not differ much, depending on the drive.

When storing valued files, you can rest easier by following the 3-2-1 backup rule and by buying from a reputable brand with a solid warranty. Losing important data is frustrating enough, and that frustration is exacerbated when a company doesn’t take accountability for a potentially faulty device.

Data-recovery firm tests $28, 500GB HDD from Amazon and gets surprising results Read More »

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Shopper denied $51 refund for 20TB HDD that’s mostly a weighted plastic box

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Many Arsians are the go-to IT support representative for family and friends. If you’re lucky, your loved ones’ problems are easily resolved with a reset, update, or new cable. That wasn’t the case for a son who recently had to break the news to his father that the 20TB portable hard drive he purchased for about $50 was mostly just a plastic box with weights and a PCB.

Ars Technica spoke with the Reddit user who posted about his father bringing him a “new 20T[B] HDD to see if I could figure out what was wrong with it.” The Redditor, who asked that we refer to him by his first name, Martin, revealed that his dad paid £38 (about $51.33) for what he thought was a portable HDD. That’s a red flag. HDDs have gotten cheaper over the years, but not that cheap. A 20TB external HDD typically costs over $200, and they’re usually much larger than the portable-SSD-sized device that Martin’s father received. A 20TB HDD in a portable form factor is rarer and can cost well over $300.

Taking a hammer to the device revealed that the chassis was nearly empty, save for some iron wheel weights sloppily attached to the black plastic with hefty globs of glue and a small PCB with some form of flash storage that could connect to a system via USB-A.

Fake HDD opened up.

The “HDD” opened up.

The “HDD” opened up. Credit: The__Unflushable/Reddit

As with other PC storage scams we’ve seen online, Windows read the so-called HDD as a “19TB drive, but would then just hang if you try to do anything with it,” Martin said on Reddit.

Programming the board’s firmware so that the drive appears as a high-capacity storage device on Windows is a clever trick that could convince users they’re to blame. But as Windows-savvy users would point out, Windows reports drive capacities in gibibytes or tebibytes, so a real 20TB HDD would appear as approximately 18.2TB in Windows.

Martin told Ars:

The device appeared to mount on the desktop with the device name in Mandarin (turned out this simply said “Hard Disc”). I tried copying a file, and the name did appear on the “hard disc.” It was only when I tried to open this file from the hard disc that the problems began to emerge. The file could not be opened, no matter how hard I tried, including reformatting the hard disc. At that point nothing was “working” at all.

Sketchy online listing

Martin told Ars that his father purchased the fake HDD from a website called UK.Chicntech, which appears to primarily sell car supplies, kitchen supplies, and home textiles. Currently, the website does not list any PC components or peripherals, but overall, its stock is pretty limited. Chicntech currently lists some other electronics, like a “[With Starry Sky Lid]AI Nano Mist Intelligent Car Aromatherapy Device” (linking for explanatory purposes only; we don’t recommend shopping on this website) for $56.

Shopper denied $51 refund for 20TB HDD that’s mostly a weighted plastic box Read More »

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Synology confirms that higher-end NAS products will require its branded drives

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Popular NAS-maker Synology has confirmed and slightly clarified a policy that appeared on its German website earlier this week: Its “Plus” tier of devices, starting with the 2025 series, will require Synology-branded hard drives for full compatibility, at least at first.

“Synology-branded drives will be needed for use in the newly announced Plus series, with plans to update the Product Compatibility List as additional drives can be thoroughly vetted in Synology systems,” a Synology representative told Ars by email. “Extensive internal testing has shown that drives that follow a rigorous validation process when paired with Synology systems are at less risk of drive failure and ongoing compatibility issues.”

Without a Synology-branded or approved drive in a device that requires it, NAS devices could fail to create storage pools and lose volume-wide deduplication and lifespan analysis, Synology’s German press release stated. Similar drive restrictions are already in place for XS Plus and rack-mounted Synology models, though work-arounds exist.

Synology also says it will later add a “carefully curated drive compatibility framework” for third-party drives and that users can submit drives for testing and documentation. “Drives that meet Synology’s stringent standards may be validated for use, offering flexibility while maintaining system integrity.”

Synology confirms that higher-end NAS products will require its branded drives Read More »

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After decades of talk, Seagate seems ready to actually drop the HAMR hard drives

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How do you fit 32 terabytes of storage into a hard drive? With a HAMR.

Seagate has been experimenting with heat-assisted magnetic recording, or HAMR, since at least 2002. The firm has occasionally popped up to offer a demonstration or make yet another “around the corner” pronouncement. The press has enjoyed myriad chances to celebrate the wordplay of Stanley Kirk Burrell, but new qualification from large-scale customers might mean HAMR drives will be actually available, to buy, as physical objects, for anyone who can afford the most magnetic space possible. Third decade’s the charm, perhaps.

HAMR works on the principle that, when heated, a disk’s magnetic materials can hold more data in smaller spaces, such that you can fit more overall data on the drive. It’s not just putting a tiny hot plate inside an HDD chassis; as Seagate explains in its technical paper, “the entire process—heating, writing, and cooling—takes less than 1 nanosecond.” Getting from a physics concept to an actual drive involved adding a laser diode to the drive head, optical steering, firmware alterations, and “a million other little things that engineers spent countless hours developing.” Seagate has a lot more about Mozaic 3+ on its site.

Seagate’s rendering of how its unique heating laser head allows for 3TB per magnetic platter in Mozaic drives.

Seagate’s rendering of how its unique heating laser head allows for 3TB per magnetic platter in Mozaic drives. Credit: Seagate

Drives based on Seagate’s Mozaic 3+ platform, in standard drive sizes, will soon arrive with wider availability than its initial test batches. The driver maker put in a financial filing earlier this month (PDF) that it had completed qualification testing with several large-volume customers, including “a leading cloud service provider,” akin to Amazon Web Services, Google Cloud, or the like. Volume shipments are likely soon to follow.

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How can you write data to DNA without changing the base sequence?

biochemistry, Biology, DNA storage, epigenetics, Science, Storage / /

The developers of the system call each of these potentially modifiable spots on the template an epi-bit, with the modified version corresponding to a 1 in a conventional computer bit and the unmodified version corresponding to a 0. Because no synthesis is required, multiple bits can be written simultaneously. To read the information, the scientists rigged the system so that 1s fluoresce and 0s don’t. The fluorescence, along with the sequences of bases, was read as the DNA was passed through a tiny pore.

Pictures in a meta-genome

Using this system, Zhang et al. created five DNA templates and 175 bricks to record 350 bits at a time. Using a collection of tagged template molecules, the researchers could store and read roughly 275,000 bits, including a color picture of a panda’s face and a rubbing of a tiger from the Han dynasty, which ruled China from 202 BCE to 220 CE.

They then had 60 student volunteers “with diverse academic backgrounds” store texts of their choice in epi-bits using a simple kit in a classroom. Twelve of the 15 stored texts were read successfully.

We’re not quite ready for your cat videos yet, though. There are still errors in the printing and reading steps, and since these modifications don’t survive when DNA is copied, making additional versions of the stored information may get complicated. Plus, the stability of these modifications under different storage conditions remains unknown, although the authors note that their epi-bits stayed stable at temperatures of up to 95o° C.

But once these and a few other problems are solved—and the technology is scaled up, further optimized and automated, and/or tweaked to accommodate other types of epigenetic modifications—it will be a clever and novel way to harness natural data storage methods for our needs.

Nature, 2024.  DOI: 10.1038/s41586-024-08040-5

How can you write data to DNA without changing the base sequence? Read More »

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Hang out with Ars in San Jose and DC this fall for two infrastructure events

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Arsmeet! —

Join us as we talk about the next few years in AI & storage, and what to watch for.

–

Photograph of servers and racks

Enlarge / Infrastructure!

Howdy, Arsians! Last year, we partnered with IBM to host an in-person event in the Houston area where we all gathered together, had some cocktails, and talked about resiliency and the future of IT. Location always matters for things like this, and so we hosted it at Space Center Houston and had our cocktails amidst cool space artifacts. In addition to learning a bunch of neat stuff, it was awesome to hang out with all the amazing folks who turned up at the event. Much fun was had!

This year, we’re back partnering with IBM again and we’re looking to repeat that success with not one, but two in-person gatherings—each featuring a series of panel discussions with experts and capping off with a happy hour for hanging out and mingling. Where last time we went central, this time we’re going to the coasts—both east and west. Read on for details!

September: San Jose, California

Our first event will be in San Jose on September 18, and it’s titled “Beyond the Buzz: An Infrastructure Future with GenAI and What Comes Next.” The idea will be to explore what generative AI means for the future of data management. The topics we’ll be discussing include:

  • Playing the infrastructure long game to address any kind of workload
  • Identifying infrastructure vulnerabilities with today’s AI tools
  • Infrastructure’s environmental footprint: Navigating impacts and responsibilities

We’re getting our panelists locked down right now, and while I don’t have any names to share, many will be familiar to Ars readers from past events—or from the front page.

As a neat added bonus, we’re going to host the event at the Computer History Museum, which any Bay Area Ars reader can attest is an incredibly cool venue. (Just nobody spill anything. I think they’ll kick us out if we break any exhibits!)

October: Washington, DC

Switching coasts, on October 29 we’ll set up shop in our nation’s capital for a similar show. This time, our event title will be “AI in DC: Privacy, Compliance, and Making Infrastructure Smarter.” Given that we’ll be in DC, the tone shifts a bit to some more policy-centric discussions, and the talk track looks like this:

  • The key to compliance with emerging technologies
  • Data security in the age of AI-assisted cyber-espionage
  • The best infrastructure solution for your AI/ML strategy

Same here deal with the speakers as with the September—I can’t name names yet, but the list will be familiar to Ars readers and I’m excited. We’re still considering venues, but hoping to find something that matches our previous events in terms of style and coolness.

Interested in attending?

While it’d be awesome if everyone could come, the old song and dance applies: space, as they say, will be limited at both venues. We’d like to make sure local folks in both locations get priority in being able to attend, so we’re asking anyone who wants a ticket to register for the events at the sign-up pages below. You should get an email immediately confirming we’ve received your info, and we’ll send another note in a couple of weeks with further details on timing and attendance.

On the Ars side, at minimum both our EIC Ken Fisher and I will be in attendance at both events, and we’ll likely have some other Ars staff showing up where we can—free drinks are a strong lure for the weary tech journalist, so there ought to be at least a few appearing at both. Hoping to see you all there!

Hang out with Ars in San Jose and DC this fall for two infrastructure events Read More »