Tech

rcs-texting-updates-will-bring-end-to-end-encryption-to-green-bubble-chats

RCS texting updates will bring end-to-end encryption to green bubble chats

One of the best mostly invisible updates in iOS 18 was Apple’s decision to finally implement the Rich Communications Services (RCS) communication protocol, something that is slowly helping to fix the generally miserable experience of texting non-iPhone users with an iPhone. The initial iOS 18 update brought RCS support to most major carriers in the US, and the upcoming iOS 18.4 update is turning it on for a bunch of smaller prepaid carriers like Google Fi and Mint Mobile.

Now that Apple is on board, iPhones and their users can also benefit from continued improvements to the RCS standard. And one major update was announced today: RCS will now support end-to-end encryption using the Messaging Layer Security (MLS) protocol, a standard finalized by the Internet Engineering Task Force in 2023.

“RCS will be the first large-scale messaging service to support interoperable E2EE between client implementations from different providers,” writes GSMA Technical Director Tom Van Pelt in the post announcing the updates. “Together with other unique security features such as SIM-based authentication, E2EE will provide RCS users with the highest level of privacy and security for stronger protection from scams, fraud and other security and privacy threats. ”

RCS texting updates will bring end-to-end encryption to green bubble chats Read More »

2025-ipad-air-hands-on:-why-mess-with-a-good-thing?

2025 iPad Air hands-on: Why mess with a good thing?

There’s not much new in Apple’s latest refresh of the iPad Air, so there’s not much to say about it, but it’s worth taking a brief look regardless.

In almost every way, this is identical to the previous generation. There are only two differences to go over: the bump from the M2 chip to the slightly faster M3, and a redesign of the Magic Keyboard peripheral.

If you want more details about this tablet, refer to our M2 iPad Air review from last year. Everything we said then applies now.

From M2 to M3

The M3 chip has an 8-core CPU with four performance cores and four efficiency cores. On the GPU side, there are nine cores. There’s also a 16-core Neural Engine, which is what Apple calls its NPU.

We’ve seen the M3 in other devices before, and it performs comparably here in the iPad Air in Geekbench benchmarks. Those coming from the M1 or older A-series chips will see some big gains, but it’s a subtle step up over the M2 in last year’s iPad Air.

That will be a noticeable boost primarily for a handful of particularly demanding 3D games (the likes of Assassin’s Creed Mirage, Resident Evil Village, Infinity Nikki, and Genshin Impact) and some heavy-duty applications only a few people use, like CAD or video editing programs.

Most of the iPad Air’s target audience would never know the difference, though, and the main benefit here isn’t necessarily real-world performance. Rather, the upside of this upgrade is the addition of a few specific features, namely hardware-accelerated ray tracing and hardware-accelerated AV1 video codec support.

This isn’t new, but this chip supports Apple Intelligence, the much-ballyhooed suite of generative AI features Apple recently introduced. At this point there aren’t many devices left in Apple’s lineup that don’t support Apple Intelligence (it’s basically just the cheapest, entry-level iPad that doesn’t have it) and that’s good news for Apple, as it helps the company simplify its marketing messaging around the features.

2025 iPad Air hands-on: Why mess with a good thing? Read More »

everything-you-say-to-your-echo-will-be-sent-to-amazon-starting-on-march-28

Everything you say to your Echo will be sent to Amazon starting on March 28

If that’s not enough to deter you from sharing voice recordings with Amazon, note that the company allowed employees to listen to Alexa voice recordings. In 2019, Bloomberg reported that Amazon employees listened to as many as 1,000 audio samples during their nine-hour shifts. Amazon says it allows employees to listen to Alexa voice recordings to train its speech recognition and natural language understanding systems.

Other reasons why people may be hesitant to trust Amazon with personal voice samples include the previous usage of Alexa voice recordings in criminal trials and Amazon paying a settlement in 2023 in relation to allegations that it allowed “thousands of employees and contractors to watch video recordings of customers’ private spaces” taken from Ring cameras, per the Federal Trade Commission.

Save recordings or lose functionality

Likely looking to get ahead of these concerns, Amazon said in its email today that by default, it will delete recordings of users’ Alexa requests after processing. However, anyone with their Echo device set to “Don’t save recordings” will see their already-purchased devices’ Voice ID feature bricked. Voice ID enables Alexa to do things like share user-specified calendar events, reminders, music, and more. Previously, Amazon has said that “if you choose not to save any voice recordings, Voice ID may not work.” As of March 28, broken Voice ID is a guarantee for people who don’t let Amazon store their voice recordings.

Amazon’s email says:

Alexa voice requests are always encrypted in transit to Amazon’s secure cloud, which was designed with layers of security protections to keep customer information safe. Customers can continue to choose from a robust set of controls by visiting the Alexa Privacy dashboard online or navigating to More > Alexa Privacy in the Alexa app.

Amazon is forcing Echo users to make a couple of tough decisions: Grant Amazon access to recordings of everything you say to Alexa or stop using an Echo; let Amazon save voice recordings and have employees listen to them or lose a feature set to become more advanced and central to the next generation of Alexa.

However, Amazon is betting big that Alexa+ can dig the voice assistant out of a financial pit. Amazon has publicly committed to keeping the free version of Alexa around, but Alexa+ is viewed as Amazon’s last hope for keeping Alexa alive and making it profitable. Anything Amazon can do to get people to pay for Alexa takes precedence over other Alexa user demands, including, it seems, privacy.

Everything you say to your Echo will be sent to Amazon starting on March 28 Read More »

end-of-life:-gemini-will-completely-replace-google-assistant-later-this-year

End of Life: Gemini will completely replace Google Assistant later this year

Not all devices can simply download an updated app—after almost a decade, Assistant is baked into many Google products. The company says Google-powered cars, watches, headphones, and other devices that use Assistant will receive updates that transition them to Gemini. It’s unclear if all Assistant-powered gadgets will be part of the migration. Most of these devices connect to your phone, so the update should be relatively straightforward, even for accessories that launched early in the Assistant era.

There are also plenty of standalone devices that run Assistant, like TVs and smart speakers. Google says it’s working on updated Gemini experiences for those devices. For example, there’s a Gemini preview program for select Google Nest speakers. It’s unclear if all these devices will get updates. Google says there will be more details on this in the coming months.

Meanwhile, Gemini still has some ground to make up. There are basic features that work fine in Assistant, like setting timers and alarms, that can go sideways with Gemini. On the other hand, Assistant had its fair share of problems and didn’t exactly win a lot of fans. Regardless, this transition could be fraught with danger for Google as it upends how people interact with their devices.

End of Life: Gemini will completely replace Google Assistant later this year Read More »

apple’s-$349-ipad-11-is-missing-a-lot,-but-it’s-still-all-the-ipad-most-people-need

Apple’s $349 iPad 11 is missing a lot, but it’s still all the iPad most people need


apologies to the ipad pro

Other iPads are nicer and faster, but I end up using all of them the same way.

The basic iPad’s Apple Pencil situation is most charitably described as “sub-optimal.” Credit: Andrew Cunningham

The basic iPad’s Apple Pencil situation is most charitably described as “sub-optimal.” Credit: Andrew Cunningham

Apple released a new version of the basic $349 iPad this week, though you could be forgiven for not noticing. The new 11th-generation iPad (also known as the “iPad (A16)” or just plain-old “iPad”) looks identical to the previous version, it was introduced in a single paragraph buried in the middle of an iPad Air announcement, and the company didn’t offer to send any to reviewers. The one I have I bought myself for our 5-year-old, whose hand-me-down 2019 iPad Air 3 is slightly older than he is and a little worse for wear.

There’s nothing exciting or even particularly interesting about this tablet. The design is recycled from 2022’s 10th-generation iPad, which was itself a lower-rent version of the 2020 iPad Air design. It’s powered by a variant of the Apple A16, originally an iPhone chip from 2022. It still doesn’t support the regular Apple Pencil or Pencil Pro or the same keyboard accessories as other iPads. It still doesn’t have an anti-reflective screen coating, and the screen doesn’t feel as nice to use as an iPad Air’s or Pro’s.

But for all that, this is still probably the purest expression of what the iPad is: a cheap Internet-connected screen for reading and watching things. I say this as someone who has tried every new piece of hardware and software that Apple has introduced to try and make the iPad a powerful and versatile laptop replacement—it still feels like trying to make a square peg fit into a round hole. The more expensive iPads are nice, but I don’t end up using them much differently from how I use this bare-bones tablet.

Features and limitations

Apple’s 11th-generation iPad, with a USB-C Apple Pencil and a cheap case/cover. Credit: Andrew Cunningham

The A16 iPad is a typical post-Home-button iPad design, with a slim-ish symmetrical bezel running all the way around a 10.86-inch screen. Apple used to round this up to 10.9 inches, and now it rounds it up to 11 inches, but what has changed is the rounding and not the screen size.

A Touch ID fingerprint reader is embedded in the power button; the headphone jack is gone; the iPad branding has been removed from the back; and there’s a USB-C port on the bottom (one benefit of upgrading for me—the old iPad Air was the last Lightning device in the house, give or take a Magic Trackpad or Apple TV remote). The design hasn’t changed at all, which means any accessory made for the 10th-gen A14 iPad should fit this one without issue.

This screen ends up feeling like the biggest downgrade from an iPad Air, not because of its size or quality but because of the air gap between the front glass and the actual LCD panel. Other iPads have “laminated” screens, which means that the LCD panel and the glass are fused. This slightly improves color and contrast at the expense of repairability—with a laminated screen, cracked glass means you’re replacing the screen and the glass, not just the screen—but mainly, it makes the tablets feel more solid, and when you’re touching and drawing, it helps your fingers and Pencil feel closer to what you’re interacting with on screen. The air gap between the glass and the screen makes the iPad feel hollow. Along with the lack of anti-reflective coating, it’s the downgrade you’ll feel the most.

Apple’s reliance on older and slower internal hardware also means that the 11th-gen iPad is missing some of the features present on more expensive iPads, though I don’t currently view any of these features as essential. One is Stage Manager, the updated (and widely panned) multitasking experience introduced in iPadOS 16. One component of Stage Manager is actual multi-display support that can run iPad apps on an external screen; without Stage Manager, the iPad is limited to the traditional “video playback and display mirroring only” support.

A basic, flash-less, single-lens 12 megapixel camera and power button-mounted Touch ID sensor. Credit: Andrew Cunningham

Apple Intelligence is also missing here, even though it’s a feature Apple has gone out of its way to include on every device it has launched since last fall (including the iPhone 16e). Again, none of these features are especially great, and some of them are actually kind of bad, so I don’t feel their absence here. If anything, some people might consider it a plus not to have Apple Intelligence flipping itself back on every time you install a security update. If and when Apple ever releases its delayed Siri update, maybe you’ll be sorry your iPad doesn’t support Apple Intelligence, but for now, there’s not much to miss.

One thing that remains frustrating is the Apple Pencil situation. Apple offers two options: the $79 USB-C Apple Pencil, which attaches to the side of the iPad magnetically but doesn’t pair or charge magnetically and doesn’t offer pressure sensitivity, or the $99 first-generation Apple Pencil, which does support pressure sensitivity but is a decade-old design that is less comfortable to hold, doesn’t attach to the tablet at all, and can’t even pair or charge without an adapter. A USB-C Apple Pencil with pressure sensitivity would be an acceptable compromise here; using the deeply flawed first-gen Apple Pencil to fill that gap is just unacceptable at this point.

Apple has removed the “iPad” text and regulatory markings from the back of this iPad, making it a blank aluminum slab aside from the camera bump and Apple logo. Credit: Andrew Cunningham

Accessory pricing is another sore point. All of Apple’s cases and accessories run a bit expensive for my taste, but it’s particularly egregious for a budget tablet. The iPad does have a Smart Connector for Apple’s Magic Keyboard Folio, which at its normal retail price adds a staggering $249 to the price of your $349 iPad. Apple also has a regular Smart Folio case for the iPad, offering a foldable screen-cover-turned-stand and basic back protection for $79.

Luckily, third-party accessories can step in here and keep your total price close to or below $500, even if you’re trying to use the iPad as a computer. Logitech’s Combo Touch keyboard case adds a keyboard and trackpad for $160 and goes on sale with some regularity. Logitech also has separate Bluetooth keyboards like the $30-ish Pebble Keys 2 (formerly the K380s) or $50-ish Pop Icon Keys that can turn the iPad into a good writing machine for less money. MoKo’s iPad cases are decent and cheap and can add a touch of color or personalization. The best feature of the iPad is the price—don’t let expensive accessories mess that up.

Performance: A16 non-Bionic, plus more storage and RAM

Look at the “Chip” section on Apple’s spec pages for the iPhone 15 and the iPad 11, and you’ll note that the iPad’s A16 is missing the word “Bionic.”

Originally used to denote a chip with a mix of large high-performance CPU cores and small high-efficiency CPU cores, Apple has been dropping this label for new A-series processors for a while now (the A17 and A18 don’t use it at all). But in the new iPad’s case, it seems meant to denote that this is a slightly cut-down iteration of the A16, with five CPU cores instead of six and four GPU cores instead of three.

Benchmarks for the 10th-gen iPad have been pulled from publicly available numbers in each benchmark’s official results database.

Geekbench 6 doesn’t distinguish between the performance and efficiency cores, but it does say that the iPad has one cluster of two cores and one cluster of three cores. That means it’s likely one of the four efficiency cores that have been disabled, so the impact on the day-to-day user experience should be pretty minimal.

Performance in benchmarks is “faster, but not by much.” In our testing, the new iPad is still substantially slower than the M1 iPad Air from 2022. And using benchmarks pulled from public databases, it looks like a measurable but modest upgrade over the A14 Bionic in the 10th-generation iPad: a 20 percent-ish improvement in single- and multi-core CPU performance and between 15 and 30 percent faster graphics performance (depending on the benchmark). It’s good enough to be a kid’s Roblox machine, but it might struggle a bit with newer or more intensive games and apps.

The new iPad’s best spec upgrades are measured in gigabytes—the base model jumps from 64GB to 128GB of storage, and RAM increases from 4GB to 6GB. While still short of the unstated 8GB RAM requirement for Stage Manager or Apple Intelligence, that’s two extra gigabytes of memory the iPad can use for apps and Safari tabs before it has to start ejecting things from RAM to make more room. If you’re upgrading from something older, like 2021’s 9th-gen iPad or the iPad Air 3 we’ve been using, you’re doubling your memory from 3GB to 6GB. Not exciting, but not too shabby.

Still the default iPad

A cheap cover and Bluetooth keyboard can still turn the cheap iPad into a solid writing machine (not this keyboard, which is a Logitech MX Keys S I bought for something else, but an inexpensive Logitech Pebble Keys 2 or Pop Icon Keys are both good fits). Credit: Andrew Cunningham

The next time I buy an iPad for myself, I will still probably manage to talk myself into some kind of iPad Air. I occasionally need to test and write about the full range of iPad features, including Stage Manager and Apple Intelligence, and the laminated screen and anti-reflective coating are quality-of-life upgrades I’m pretty attached to. Sometimes, you spend a little more money on a nice thing because it is nice, even if it’s not strictly necessary.

But for just over half the price? For people who are just reading or doodling or watching TV, or for a kid who needs something basic but reliable for games and school and chatting? The basic iPad makes a strong case for itself. That was already kind of true of the 10th-generation iPad, which debuted at a who-is-this-for price of $449 before gradually falling to a more sensible $349 last year. This new iPad is just that one with a faster chip, 50 percent more memory, and 100 percent more storage.

It is a little frustrating that Apple couldn’t at least give people the option to use Apple Intelligence since the cheap iPad only sees an update once every couple of years—if there ever actually is a killer Apple Intelligence feature, this iPad won’t see it. But don’t let the tablet’s whisper-quiet, nothing-to-see-here launch or low price fool you—it still does pretty much all of the stuff that people actually enjoy doing on their iPads.

The good

  • A reliable, functional multi-purpose computer for $349
  • More RAM and double the storage of the previous-generation model
  • Decent performance and a nice-looking screen for this price
  • iPadOS has a solid library of games, productivity apps, and other software that Android and Windows tablets have never successfully replicated
  • Compatible with the same ecosystem of accessories as the 10th-generation model

The bad

  • You have two Apple Pencil options, and neither is ideal
  • Still slower than a 3-year-old M1 iPad Air
  • Apple’s accessories can drive the price way up
  • No Apple Intelligence, I guess? You’re not missing anything now, but you might one day miss out on a feature you actually want

The ugly

  • The gap between the glass and the screen gives it a hollow feeling and makes drawing less satisfying

Photo of Andrew Cunningham

Andrew is a Senior Technology Reporter at Ars Technica, with a focus on consumer tech including computer hardware and in-depth reviews of operating systems like Windows and macOS. Andrew lives in Philadelphia and co-hosts a weekly book podcast called Overdue.

Apple’s $349 iPad 11 is missing a lot, but it’s still all the iPad most people need Read More »

google-has-a-fix-for-your-broken-chromecast-v2-unless-you-factory-reset

Google has a fix for your broken Chromecast V2 unless you factory reset

Google’s venerable 2015 Chromecast attempted to self-destruct earlier this week, upsetting a huge number of people who were still using the decade-old streaming dongles. Google was seemingly caught off guard by the devices glitching out all at the same time, but it promised to address the problem, and it has. Google says it has a fix ready to roll out, and most affected devices should be right as rain in the coming days.

Google is still not confirming the cause of the Chromecast outage, but it was almost certainly the result of a certificate expiring after 10 years. It would seem there was no one keeping an eye on the Chromecast’s ticking time bomb, which isn’t exactly surprising—Google has moved on from the Chromecast brand, focusing instead on the more capable Google TV streamer. Even if Google is done with the Chromecast, its customers aren’t.

If you left your 2015 Chromecast or Chromecast Audio alone to await a fix, you’re in good shape. The update should be delivered automatically to the device soon. “We’ve started rolling out a fix for the problem with Chromecast (2nd gen) and Chromecast Audio devices, which will be completed over the next few days. Users must ensure their device is connected to WiFi to receive the update,” says Google.

Google has a fix for your broken Chromecast V2 unless you factory reset Read More »

anthropic-ceo-floats-idea-of-giving-ai-a-“quit-job”-button,-sparking-skepticism

Anthropic CEO floats idea of giving AI a “quit job” button, sparking skepticism

Amodei’s suggestion of giving AI models a way to refuse tasks drew immediate skepticism on X and Reddit as a clip of his response began to circulate earlier this week. One critic on Reddit argued that providing AI with such an option encourages needless anthropomorphism, attributing human-like feelings and motivations to entities that fundamentally lack subjective experiences. They emphasized that task avoidance in AI models signals issues with poorly structured incentives or unintended optimization strategies during training, rather than indicating sentience, discomfort, or frustration.

Our take is that AI models are trained to mimic human behavior from vast amounts of human-generated data. There is no guarantee that the model would “push” a discomfort button because it had a subjective experience of suffering. Instead, we would know it is more likely echoing its training data scraped from the vast corpus of human-generated texts (including books, websites, and Internet comments), which no doubt include representations of lazy, anguished, or suffering workers that it might be imitating.

Refusals already happen

A photo of co-founder and CEO of Anthropic, Dario Amodei, dated May 22, 2024.

Anthropic co-founder and CEO Dario Amodei on May 22, 2024. Credit: Chesnot via Getty Images

In 2023, people frequently complained about refusals in ChatGPT that may have been seasonal, related to training data depictions of people taking winter vacations and not working as hard during certain times of year. Anthropic experienced its own version of the “winter break hypothesis” last year when people claimed Claude became lazy in August due to training data depictions of seeking a summer break, although that was never proven.

However, as far out and ridiculous as this sounds today, it might be short-sighted to permanently rule out the possibility of some kind of subjective experience for AI models as they get more advanced into the future. Even so, will they “suffer” or feel pain? It’s a highly contentious idea, but it’s a topic that Fish is studying for Anthropic, and one that Amodei is apparently taking seriously. But for now, AI models are tools, and if you give them the opportunity to malfunction, that may take place.

To provide further context, here is the full transcript of Amodei’s answer during Monday’s interview (the answer begins around 49: 54 in this video).

Anthropic CEO floats idea of giving AI a “quit job” button, sparking skepticism Read More »

sonos’-streaming-box-is-reportedly-canceled-good-riddance.

Sonos’ streaming box is reportedly canceled. Good riddance.


Opinion: The long-rumored Sonos streaming box wasn’t a good idea anyway.

Sonos has canceled plans to release a streaming box, The Verge reported today. The audio company never publicly confirmed that it was making a streaming set-top box, but rumors of its impending release have been floating around since November 2023. With everything that both Sonos and streaming users have going on right now, though, a Sonos-branded rival to the Apple TV 4K wasn’t a good idea anyway.

Bloomberg’s Mark Gurman was the first to report on Sonos’ purported streaming ambitions. He reported that Sonos’ device would be a black box that cost $150 to $200.

At first glance, it seemed like a reasonable idea. Sonos was facing increased competition for wireless speakers from big names like Apple and Bose. Meanwhile, Sonos speaker sales growth had slowed down, making portfolio diversification seem like a prudent way to protect business.

By 2025, however, the reported plans for Sonos’ streaming box sounded less reasonable and appealing, while the market for streaming devices had become significantly more competitive.

A saturated market

In February, The Verge, citing anonymous sources, reported that Sonos was now planning a streaming player that would “cost between $200 and $400.” That’s a lot to charge in a market where most people have already found their preferred platform. Those who want something cheap and don’t mind ads settle for something like Roku. People who hate ads opt for an Apple TV box. There are people who swear by their Fire Sticks and plenty who are happy with whatever operating system (OS) their smart TV arrives with. Sonos would have struggled to convince people who have successfully used some of those streaming devices for years that they suddenly need a new one that’s costlier than alternatives, including some smart TVs. In the US especially, the TV OS market is considered heavily saturated, presenting an uphill battle for newcomers.

Without Sonos ever confirming its streaming device, it’s hard to judge what the company would have offered to lure people to a new streaming platform. Perhaps the Sonos box could have worked better with Sonos devices than non-Sonos streaming devices. But vendor lock-in isn’t the best way to try to win new customers. That approach would also force Sonos to test if it has accrued the same type of customer loyalty as a company like Apple. Much of the goodwill needed for such customer loyalty was blatantly obliterated during Sonos’ botched app update last year.

According to The Verge, Sonos’ box didn’t even have a standout appearance. The publication said that by February 2025, the box was “deep into development,” and “about as nondescript as streaming hardware gets.”

“Viewed from the top, the device is a flattened black square and slightly thicker than a deck of trading cards,” The Verge reported at the time, citing images it reviewed.

Among the most appealing planned features was unified content from various streaming apps, like Netflix and Max, with “universal search across streaming accounts.” With the growing number of streaming services required to watch all your favorite content, this would be a good way to attract streamers but not necessarily a unique one. The ability to offer a more unified streaming experience is already being tackled by various smart TV OSes, including Samsung Tizen and Amazon Fire OS, as well as the Apple TV app and sister streaming services, like Disney+ and Hulu.

A potentially ad-riddled OS

There’s reason to suspect that the software that Sonos’ streaming box would have come out with would have been ad-coddling, user-tracking garbage.

In January, Janko Roettgers reported that ad giant The Trade Desk was supplying Sonos with its “core smart TV OS and facilitating deals with app publishers,” while Sonos worked on the streaming box’s hardware and user interface. The Trade Desk makes one of the world’s biggest demand-side platforms and hasn’t made streaming software or hardware before.

Sonos opting for The Trade Desk’s OS would have represented a boastful commitment to advertisers. Among the features that The Trade Desk markets its TV OS as having are a “cleaner supply chain for streaming TV advertising” and “cross-platform content discovery,” something that Sonos was reportedly targeting for its streaming hardware.

When reached for comment, a Sonos spokesperson confirmed that Sonos was working with The Trade Desk, saying: “We don’t comment on our roadmap, but as has been previously announced we have a long-standing relationship with The Trade Desk and that relationship continues.”

Sonos should take a moment to regroup

It’s also arguable that Sonos has much more important things to do than try to convince people that they need expensive, iterative improvements to their streaming software and hardware. Sonos’ bigger focus should be on convincing customers that it can still handle its bread and butter, which is audio devices.

In November 2023, when word first dropped about Sonos’ reported streaming plans, there was no doubt that Sonos understood how to make quality speakers. But last year, Sonos tarnished its reputation by rushing an app update to coincide with its first wireless headphones, the Sonos Ace. The app’s launch will go down as one of the biggest app failures in history. Sonos employees would go on to say that Sonos rushed the update with insufficient testing, resulting in Sonos device owners suddenly losing key features, like accessibility capabilities and the abilities to edit song queues and playlists and access local music libraries. Owners of older Sonos devices, aka long-time Sonos customers, were the most affected. Amid the fallout, hundreds of people were laid off, Sonos’ market value dropped by $600 million, and the company pegged initial remediation costs at $20 million to $30 million.

At this point, Sonos’ best hope at recovering losses is restoring the customer trust and brand reputation that it took years to build and months to deplete.

Sonos could also use time to recover and distill lessons from its most recent attempt at entering a new device category. Likely due to the app controversy associated with the cans, the Ace hasn’t been meeting sales expectations, per a February report from The Verge citing anonymous sources. If Sonos should learn anything from the Ace, it’s that breaking into a new field requires time, patience, and incredible attention to detail, including how long-time and incoming customers want to use their gear.

Of course, financial blowback from the app debacle could be more directly behind why Sonos isn’t releasing a streaming box. Additionally, Sonos saw numerous executive changes following the app fiasco, including the departure of the CEO who greenlit the streaming box, Patrick Spence. New executive leaders, including a new chief product officer and chief marketing officer, could have different views on the value of Sonos to enter the streaming market, too.

Sonos’ spokesperson didn’t answer Ars’ questions about Sonos’ reported plans to cancel the streaming box and whether the decision is related to the company’s app woes.

Sonos may have dodged a bullet

Ultimately, it didn’t sound like Sonos’ streaming box had the greatest potential to disrupt other TV streaming platforms already settled into people’s homes. It’s possible Sonos had other products that weren’t leaked. But the company would have had to come up with a unique and helpful feature in order to command a high price and compete with the likes of Apple’s TV 4K set-top box.

Even if Sonos came up with some killer feature or app for its streaming box, people are a lot less likely to gamble on a new product from the company now than they were before 2024’s app catastrophe. Sonos should prove that it can handle the basics before attempting to upcharge technologists for new streaming hardware.

Sonos’ streaming ambitions may only be off the table “for now,” new CEO Tom Conrad reportedly told employees today, per The Verge. But it’s probably best that Sonos focus its attention elsewhere for a while.

Photo of Scharon Harding

Scharon is a Senior Technology Reporter at Ars Technica writing news, reviews, and analysis on consumer gadgets and services. She’s been reporting on technology for over 10 years, with bylines at Tom’s Hardware, Channelnomics, and CRN UK.

Sonos’ streaming box is reportedly canceled. Good riddance. Read More »

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New Intel CEO Lip-Bu Tan will pick up where Pat Gelsinger left off

After a little over three months, Intel has a new CEO to replace ousted former CEO Pat Gelsinger. Intel’s board announced that Lip-Bu Tan will begin as Intel CEO on March 18, taking over from interim co-CEOs David Zinsner and Michelle Johnston Holthaus.

Gelsinger was booted from the CEO position by Intel’s board on December 2 after several quarters of losses, rounds of layoffs, and canceled or spun-off side projects. Gelsinger sought to turn Intel into a foundry company that also manufactured chips for fabless third-party chip design companies, putting it into competition with Taiwan Semiconductor Manufacturing Company(TSMC), Samsung, and others, a plan that Intel said it was still committed to when it let Gelsinger go.

Intel said that Zinsner would stay on as executive vice president and CFO, and Johnston Holthaus would remain CEO of the Intel Products Group, which is mainly responsible for Intel’s consumer products. These were the positions both executives held before serving as interim co-CEOs.

Tan was previously a member of Intel’s board from 2022 to 2024 and has been a board member for several other technology and chip manufacturing companies, including Hewlett Packard Enterprise, Semiconductor Manufacturing International Corporation (SMIC), and Cadence Design Systems.

New Intel CEO Lip-Bu Tan will pick up where Pat Gelsinger left off Read More »

cockpit-voice-recorder-survived-fiery-philly-crash—but-stopped-taping-years-ago

Cockpit voice recorder survived fiery Philly crash—but stopped taping years ago

Cottman Avenue in northern Philadelphia is a busy but slightly down-on-its-luck urban thoroughfare that has had a strange couple of years.

You might remember the truly bizarre 2020 press conference held—for no discernible reason—at Four Seasons Total Landscaping, a half block off Cottman Avenue, where a not-yet-disbarred Rudy Giuliani led a farcical ensemble of characters in an event so weird it has been immortalized in its own, quite lengthy, Wikipedia article.

Then in 2023, a truck carrying gasoline caught fire just a block away, right where Cottman passes under I-95. The resulting fire damaged I-95 in both directions, bringing down several lanes and closing I-95 completely for some time. (This also generated a Wikipedia article.)

This year, on January 31, a little further west on Cottman, a Learjet 55 medevac flight crashed one minute after takeoff from Northeast Philadelphia Airport. The plane, fully loaded with fuel for a trip to Springfield, Missouri, came down near a local mall, clipped a commercial sign, and exploded in a fireball when it hit the ground. The crash generated a debris field 1,410 feet long and 840 feet wide, according to the National Transportation and Safety Board (NTSB), and it killed six people on the plane and one person on the ground.

The crash was important enough to attract the attention of Pennsylvania Governor Josh Shapiro and Mexican President Claudia Sheinbaum. (The airplane crew and passengers were all Mexican citizens; they were transporting a young patient who had just wrapped up treatment at a Philadelphia hospital.) And yes, it, too, generated a Wikipedia article.

NTSB has been investigating ever since, hoping to determine the cause of the accident. Tracking data showed that the flight reached an altitude of 1,650 feet before plunging to earth, but the plane’s pilots never conveyed any distress to the local air traffic control tower.

Investigators searched for the plane’s cockpit voice recorder, which might provide clues as to what was happening in the cockpit during the crash. The Learjet did have such a recorder, though it was an older, tape-based model. (Newer ones are solid-state, with fewer moving parts.) Still, even this older tech should have recorded the last 30 minutes of audio, and these units are rated to withstand impacts of 3,400 Gs and to survive fires of 1,100° Celsius (2,012° F) for a half hour. Which was important, given that the plane had both burst into flames and crashed directly into the ground.

Cockpit voice recorder survived fiery Philly crash—but stopped taping years ago Read More »

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Pocket Casts makes its web player free, takes shots at Spotify and AI

“The future of podcasting shouldn’t be locked behind walled gardens,” writes the team at Pocket Casts. To push that point forward, Pocket Casts, owned by the company behind WordPress, Automattic Inc., has made its web player free to everyone.

Previously available only to logged-in Pocket Casts users paying $4 per month, Pocket Casts now offers nearly any public-facing podcast feed for streaming, along with controls like playback speed and playlist queueing. If you create an account, you can also sync your playback progress, manage your queue, bookmark episode moments, and save your subscription list and listening preferences. The free access also applies to its clients for Windows and Mac.

“Podcasting is one of the last open corners of the Internet, and we’re here to keep it that way,” Pocket Casts’ blog post reads. For those not fully tuned into the podcasting market, this and other statements in the post—like sharing “without needing a specific platform’s approval” and “podcasts belong to the people, not corporations”—are largely shots at Spotify, and to a much lesser extent other streaming services, which have sought to wrap podcasting’s originally open and RSS-based nature inside proprietary markets and formats.

Pocket Casts also took a bullet point to note that “discovery should be organic, not algorithm-driven,” and that users, not an AI, should “promote what’s best for the platform.”

Spotify spent big to acquire podcasts like the Joe Rogan Experience, along with podcast analytic and advertising tools. As the platform now starts leaning into video podcasts, seeking to compete with the podcasts simulcasting or exclusively on YouTube, Pocket Casts’ concerns about the open origins of podcasting being co-opted are not unfounded. (Pocket Casts’ current owner, Automattic, is involved in an extended debate in public, and the courts, regarding how “open” some of its products should be.)

Pocket Casts makes its web player free, takes shots at Spotify and AI Read More »

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OpenAI pushes AI agent capabilities with new developer API

Developers using the Responses API can access the same models that power ChatGPT Search: GPT-4o search and GPT-4o mini search. These models can browse the web to answer questions and cite sources in their responses.

That’s notable because OpenAI says the added web search ability dramatically improves the factual accuracy of its AI models. On OpenAI’s SimpleQA benchmark, which aims to measure confabulation rate, GPT-4o search scored 90 percent, while GPT-4o mini search achieved 88 percent—both substantially outperforming the larger GPT-4.5 model without search, which scored 63 percent.

Despite these improvements, the technology still has significant limitations. Aside from issues with CUA properly navigating websites, the improved search capability doesn’t completely solve the problem of AI confabulations, with GPT-4o search still making factual mistakes 10 percent of the time.

Alongside the Responses API, OpenAI released the open source Agents SDK, providing developers with free tools to integrate models with internal systems, implement safeguards, and monitor agent activities. This toolkit follows OpenAI’s earlier release of Swarm, a framework for orchestrating multiple agents.

These are still early days in the AI agent field, and things will likely improve rapidly. However, at the moment, the AI agent movement remains vulnerable to unrealistic claims, as demonstrated earlier this week when users discovered that Chinese startup Butterfly Effect’s Manus AI agent platform failed to deliver on many of its promises, highlighting the persistent gap between promotional claims and practical functionality in this emerging technology category.

OpenAI pushes AI agent capabilities with new developer API Read More »